Maxine Corry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 123 456 7890
E: info@dayjob.com


PERSONAL SUMMARY

Maxine can identify win-win opportunities for customers and companies alike. She has some fantastic sales, relationship building and operational experience under her belt. As a highly skilled and driven Business Relationship Manager, with excellent communication skills, she has the ability to engage people at all levels. Can quickly understand any industry she operates in, including its ecosystem, business model, processes and operations. In her current role she has a strong track record of developing relationships with key decision makers and senior staff. Through her career she has always ensured that processes are followed and quality standards are maintained at all times. Has a pragmatic and commercial approach to risk management and problem solving. On a personal level she is highly skilled at influencing others through her confidence and communication skills. Right now, seeking a role with a profitable and established company that continues to grow.

 

CAREER HISTORY

BUSINESS RELATIONSHIP MANAGER – Start Date – Present
Employers name – Location
Responsible for working to improve the business’ relationship with its key clients.

Duties;

  • Building, creating and preserving trusting relationships with customers.
  • Writing detailed reports that showcase current customer relations and presenting these to executives.
  • Managing multiple stakeholders simultaneously both internally and externally.
  • Collaborating with business executives and senior managers to make important strategic decisions.
  • Behaving in a manner that ensures the dignity of the company as well as its staff and customers at all times.
  • Building relationship with suppliers to enable responsive and efficient customer support.
  • Providing support to colleagues in managing multiple processes and systems.
  • Writing up user guides and general user information packages.
  • Gathering required information using comprehensive tools and techniques.
  • Working behind the scenes to ensure that things get done on time and to the correct specification.
  • Recommending suitable products based upon conversations with clients.
  • Gaining solid knowledge of competitors, their products and what they are up to.

JOB TITLE – Start Date – End Date
Employers name – Location

JOB TITLE – Start Date – End Date
Employers name – Location


KEY SKILLS AND COMPETENCIES

Professional

  • Committed to improving the levels of service to all customers.
  • Experience of working in front facing roles which require daily interactions with clients.
  • High degree of professionalism in everything she does.
  • Strong numerical skills to handle calculations and statistical data.
  • Ability to effectively lead successful implementation of IT systems.

Personal

  • Maintaining a level head when dealing with high pressure situations.
  • Strives for excellence in everything she does, no matter how big or small.

 

AREAS OF EXPERTISE

Strategic partnering
Teamwork
Relationship management
Emotional intelligence
Making judgements

 

ACADEMIC QUALIFICATIONS

University name  –  Degree details              Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates

 

REFERENCES

Available on request.

 

 

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