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Another Cafe Manager CV

 

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com

PERSONAL SUMMARY

A hardworking individual who has the right combination of imagination, initiative and energy needed to ensure the seamless running of a Cafe in the most efficient and effective manner. Maxine is always pro-active in maintaining and improving turnover and profitability. She has a track record of consistently exceeding guest expectations and can be relied upon to control costs without compromising standards and customer experience. In her current role she has been commended for creating a friendly and welcoming environment in which both customers and staff feel comfortable. Right now she is looking for a suitable position in where she can fulfil her true potential.

CAREER HISTORY

Cafe manager – Start Date – Present
Employers name – Location
Responsible for running the business in the following four key areas; managing people, delivering excellent customer service, driving sales and controlling profits.

Duties;

  • Working closely with the Café Head Chef to create an appealing menu.
  • Carrying out cash handling, float management and till reconciliation daily.
  • Engaging customers in conversation and trying to build a rapport with them.
  • Opening up and closing down the cafe and ensuring the café is secure at all times.
  • Ensuring that café staff provide a warm and welcoming environment to customers and that customer service is efficient and outstanding.
  • Making sure that proper function is applied to the cafes operations, maintenance and cleaning of all cafe equipment and appliances.
  • Planning the daily menu for the café.
  • Setting prices for drinks and food.
  • Training up new café staff.
  • Deciding on special promotions.
  • Taking orders and ringing up sales.
  • Planning the staff rota weekly ensuring there is cover if need be.
  • Greeting every guest with a smile and a fun and positive attitude.
  • Ensuring all stock procedures are managed and controlled within agreed targets and policies.
  • Actively seeking feedback from customers on a regular basis and then drawing conclusions from that information.

JOB TITLE – Start Date – End Date
Employers name – Location

JOB TITLE – Start Date – End Date
Employers name – Location

KEY SKILLS AND COMPETENCIES

Professional

  • Proven cooking skills and knowledge of food.
  • Developing relationships with customers, work colleagues and suppliers.
  • Passionate about food with good cooking skills.
  • Able to develop customer relationships and drive sales.
  • Friendly and approachable, with the management skills to develop and manage a team.
  • A proven track record in people management, with the ability to network, recruit, train, develop and assess talent.
  • Ability to demonstrate excellent leadership and people management skills.

Personal

  • Has excellent organisational and time management skills.
  • Good communicator who is able to naturally delegate and organise.
  • Computer literate (Microsoft Office) can use a computer with ease.

AREAS OF EXPERTISE

Café menu analysis
Rota management
Receiving deliveries
Stock management

ACADEMIC QUALIFICATIONS

University name  –  Degree details               Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates

REFERENCES

Available on request.

 

 

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