Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com
PERSONAL SUMMARY
Maxine is able to support, manage and work with any established Credit Control team to ensure that payments are received on time, overdues are reduced and bad debts are avoided. She is someone who strives to hit targets and improve the value of aged debt. Through her career she has always had a significant influence on process improvements and the implementation of new ideas. Her aim is to always create great results for her customers, partners and company. She is someone who thinks big and works hard to make the impossible a reality. Right now, she would like to work for a company that is passionate about helping its customers and employees move on and up in life and business.
CAREER HISTORY
CREDIT MANAGER – Start Date – Present
Employers name – Location
Responsible for managing a team of credit controllers and getting results for the company.
Duties;
- Dealing with contentious litigation matters and clients in liquidation.
- Carrying out ledger reviews and the setting of KPI’s.
- Chasing debts by telephone, letter, email and when required personal visits.
- Investigating and resolving customer queries.
- Travelling to key clients to meet and negotiate with them.
- Acting as first approver for payments in the banking portal.
- Overseeing debt that has to be collected in a timely and efficient manager.
- Producing regular, timely and incisive reports.
- Attending regular debtor review meetings.
- Giving accurate and timely advice to colleagues.
- Being the primary point of contact for the credit team.
- Reviewing all returned checks and processes according to established procedures.
- Making collection calls on outstanding accounts.
- Circulating updated current billing status reports.
JOB TITLE – Start Date – End Date
Employers name – Location
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Resolving any complex customer debt issues.
- Can make prompt decisions.
- Ability to prioritise and manage own workload.
- Improving and streamlining business processes.
- Managing credit control processes.
- Managing staff in multiple locations.
- Strong customer service values.
Personal
- Can maintain high level of focus and accuracy for long periods of time.
- High level of professionalism and ability to maintain confidentiality.
- Sociable by nature and able to get along with everyone.
- Not being affected by setbacks.
AREAS OF EXPERTISE
Credit control
Collections
Account management
Debt administration
Debt management
Credit rating
Credit support
Proposal analysis
Customer analysis
Handling escalations
Overdue debt
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
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