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Link to a Customer Account Manager resume:


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  •     One page version.
  •     Two page version.
  •     Matching cover letter.

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This template can be used for your own personal use i.e. applying for jobs. You may edit, rewrite and send it out to job vacancies as many times as you like. However it must not be resold or used for any other commercial purposes.

Another Customer Account Manager resume


Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
T: 0044 121 638 0026
E: info@dayjob.com


Maxine can quickly build up a customer’s respect and trust in any company that she works for. She has the ability to identify areas for operational improvement and resolving complex customer enquiries. As a true professional she is comfortable in being the primary point of contact with the customer, and has the confidence needed to foster the relationship between the company and the customer. On a personal level she has the empathy and patience needed to deal with the most demanding of customers. Right now she is keen to join a company that has a fun, fast-paced and proactive environment.


Employers name – Location
Responsible for contacting the clients on a regular basis, increasing the orders they make with the company, identifying their needs and then upselling to them on their current orders.


  • Utilizing, reviewing and updating the client database.
  • Maximising sales opportunities through the development of customer relationships.
  • Answering inbound calls and contributing to the achievement of a good service level within the sales and service centre.
  • Responding to client communications or queries.
  • Quickly responding to client requests.
  • Maintaining an efficient and organised account management filing system.
  • In contact with clients on a daily basis, taking orders and handling queries.
  • Liaising with Sales reps in the field.
  • Maintaining electronic and written records of all activities.
  • Managing the tactical and strategic delivery of services.
  • Ensuring clients understand the company’s product range and benefits.
  • Developing and executing against a strategic account plan.
  • Achieving target revenue by generating product business leads, closing sales and increasing the company’s coverage within the existing customer base.
  • Supporting existing/prospect accounts by operating on an inbound and an outbound basis contacting new, existing and lapsed customers.
  • Managing any customer dissatisfaction efficiently and effectively to ensure a great company image.

JOB TITLE – Start Date – End Date
Employers name – Location

JOB TITLE – Start Date – End Date
Employers name – Location



  • Monitor buying patterns.
  • Identifying the needs of a client.
  • Improving performance by learning from her errors and mistakes.
  • Advanced knowledge of Excel and spreadsheet software.
  • Successful record of delivering to targets within time frames.
  • Strong time management, organisational and prioritisation skills.
  • Strong team player with a high attention to detail.
  • Excellent telephone sales manner with a target driven attitude towards work.
  • Methodical and sports a thorough approach towards completing tasks.
  • Computer literacy and excellent knowledge of Microsoft package
  • Able to identify customer/client needs through great customer analysis skills.


  • Excited by change in a fast-paced environment.
  • Eagerness to learn and improve skills
  • Organised and able to multi-task in any environment.



Client surveys
Quality control
Managing inventory
Handling client accounts
Order placement
Order status
Customer focused
Target driven
Microsoft office suite


University name  –  Degree details               Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates


Available on request.



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