Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com

PERSONAL SUMMARY

A standards driven and detail-orientated Duty Manager who has the ability to organize and plan well into the future. Maxine is a candidate of the highest professional calibre who is hungry for a challenge and keen to make a real difference. She proactively seeks improvements in every area of a company’s operations and is someone who is never satisfied with the status quo. As a natural and confident communicator both face to face and on the telephone she has no problem creating bonds with people she has just met. One of her key strengths is her ability to create a relaxed atmosphere where everyone is inclined to work together. Right now she would like to join a company that is looking for a forward thinker, who can coach others to success.

CAREER HISTORY

DUTY MANAGER – Start Date – Present
Employers name – Location
Responsible for ensuring the delivery of a first class service to all customers with an emphasis on revenue maximisation.

Duties;

  • Managing staff discipline and training.
  • Monitoring staff, and taking corrective action where necessary to resolve customer/client queries.
  • Communicating standards of operational excellence to ensure the smooth running of the area whilst on shift.
  • Day-to-day administration of rotas including sickness and leave cover.
  • Implementing the company policies & procedures as well as adhering to health and safety legislation.
  • Ensuring, through effective leadership and an efficient and profitable operation.
  • Ensuring the Health & Safety of all staff, customers and visitors.
  • Guaranteeing the effective implementation of the company’s health and safety policy.
  • Contributing fully to team working, responding positively to colleagues and managing all reasonable work instructions promptly.

JOB TITLE – Start Date – End Date
Employers name – Location

JOB TITLE – Start Date – End Date
Employers name – Location

KEY SKILLS AND COMPETENCIES

Professional

  • Understand the importance of being a team player.
  • Computer literate and organised.
  • Organised and an assertive communicator.
  • A sound working knowledge of windows PC systems.
  • Sound understanding of current government legislation on managing.
  • Strong leadership skills with the ability to coach and mentor others.

Personal

  • Confident and self-motivated.
  • Reliable and able to use own initiative when required.
  • A keen eye for detail.
  • Have a passionate commitment to any business she works for.
  • Remaining calm, patient and polite in stressful situations.

AREAS OF EXPERTISE

Staff management
Duty organisation
Microsoft office
Social media

ACADEMIC QUALIFICATIONS

University name  –  Degree details               Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates

REFERENCES

Available on request.

 


 

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