Maxine Corry
Address 1
Address 2
T: 0044 123 456 7890
E: info@dayjob.com


PERSONAL SUMMARY

Maxine has the spirit, desire and hunger to close deals. She has a track record of helping her clients to find the right technological hardware and software products to suit their business needs. Is an expert at understanding customer needs and providing effective solutions. In her current role she upsells and cross-sells IT products by persuading customers to upgrade their equipment, or purchase associated products. This is something she does by listening to their wants, needs, problems and pains. At work she is the key point of contact between her organisation and its clients, answering queries, offering advice and introducing new products. Aside from her marketing competencies, she is a go getting individual who has the ability to flourish in a competitive industry. As a true professional she is committed to staying up to date with industry trends, product knowledge, and sales techniques. Right now, she would like to join a reputable company where she will receive benefits such as a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan.

 

CAREER HISTORY

IT SALES EXECUTIVE – Start Date – Present
Employers name – Location
Responsible for acting as the main point of contact between customers and the company.

Duties;

  • Managing the sales process from start to finish.
  • Processing sales orders accurately and promptly.
  • Setting up meetings with potential clients.
  • Responding to inbound inquiries from prospective customers via phone, email, and LinkedIn.
  • Collaborating with the wider sales team and finance departments to finalise agreements.
  • Presenting feedback, sales data and insights to management on a regular basis.
  • Maintaining contacts with clients via regular outbound customer calls.
  • Collaborating with other departments to ensure customer satisfaction.
  • Attending team meetings and contributing to discussions by sharing best practice with colleagues.
  • Mentoring the work and performance of junior staff and advising accordingly.
  • Replying promptly to incoming email and phone enquiries.
  • Monitoring what competitor are up to so as to understand how other products and services on the market compare to ours.
  • Advising customers on technology upgrades and related products.
  • Answering any technical questions, the client might have.
  • Negotiating terms of sales and agreements and closing sales with customers.
  • Assisting clients to solve faults or problems and advising them on appropriate user training.
  • Gathering feedback from customers or prospects and share with internal teams.

JOB TITLE – Start Date – End Date
Employers name – Location


KEY SKILLS AND COMPETENCIES

Professional

  • Excellent customer service and communication skills.
  • Proven ability to drive the sales process from plan to close.
  • Experience of selling to both commercial and private clients.
  • Knowledge of MS Office software and CRM software.
  • Ability to work extended hours as needed.

Personal

  • Ability to work independently and as part of a team in a fast-paced environment.
  • Superb relationship builder who can quickly create a bond with people.

 

AREAS OF EXPERTISE

After sales
Pre-sales
Marketing literature
Business management
Negotiating deals

 

ACADEMIC QUALIFICATIONS

University name  –  Degree details              Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates

 

REFERENCES

Available on request.

 

 

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