Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 123 456 7890
E: info@dayjob.com
PERSONAL SUMMARY
A capable Parts Advisor who can greet customers, establish a rapport with them and then determine and attend to their needs. Maxine passionately believes in getting things right first time and in putting her customers above everything else. She has extensive knowledge of all the procedures needed to order special parts or parts with no published part numbers. Aside from her technical capabilities she is a sociable individual who can quickly build a rapport with customers in person and on the phone. On a professional level, she is someone who is willing to accept change and has the ability and flexibility to adapt accordingly as business needs require. At the moment she works for ………, where she is responsible for figuring out what the client is ultimately after, then giving them suggestions as well as educating them on the different parts, and then finishing the transaction by taking money for the sale. Right now, she would like to join a company like yours which can offer her unrivalled future opportunities for career progression.
CAREER HISTORY
PARTS ADVISOR – Start Date – Present
Employers name – Location
Responsible for timely parts ordering and managing those parts held in stock.
Duties;
- Giving clients price quotes and order status information.
- Arranging parts on shelves according to popularity and other criteria.
- Promoting parts to customers to increase sales of specific items.
- Maintaining positive relationships with clients to ensure repeat and return customers.
- Assisting with the daily inventory in receiving, stocking and shipping then out.
- Sourcing parts that are hard to find.
- Upselling and promoting special offers and current promotions.
- Updating customer information on databases.
- Recording on computer systems the numbers, names and location of items.
- Updating internal database systems in a timely manner.
- Wearing a uniform and a name badge every day to present a professional image of the company.
- Raising invoices for stock that is sold.
JOB TITLE – Start Date – End Date
Employers name – Location
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Can work in very busy conditions where there are elevated customer expectations.
- Exceptional verbal and written communication skills.
- Good at listening and talking to people.
- Ability to work within guidelines given and to strict deadlines.
- Have a good level of automotive knowledge.
Personal
- Physically fit and able to remain standing for long periods of time.
- Comfortable selling and upselling in a pro-active manner face to face and by phone.
AREAS OF EXPERTISE
Customer Relations
Managing returns
Processing payments
Processing orders
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
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