Parts Manager CV template 1

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com

PERSONAL SUMMARY

A highly motivated Parts Manager who has a clear understanding of stock control, parts administration systems and profitability. Maxine is a forward thinking, motivated and experienced individual who can lead any team. She is a natural multitasker who is down to earth, with a practical can-do approach to satisfying customer demands as well as being focused on strategic growth plans. You can always rely on her to ensure that order requests are accurate and in line with requirements. In her current role she has been instrumental in helping her company to an impressive and growing market share since she joined them. Right now, she would like to join a company where she will enjoy a structured career and the opportunity for personal development and training within a rewarding environment.

CAREER HISTORY

PARTS MANAGER – Start Date – Present
Employers name – Location
Responsible for organising and managing deliveries to sites, overseeing local Parts Advisors and ensuring tasks are completed to optimum performance.

Duties;

• Ensuring the smooth and efficient running of the internal parts function.
• Ensuring that all enquiries are answered in a prompt, helpful and professional manner.
• Managing the Parts department team.
• Advising customers on timescales and collection arrangements.
• Keeping effective stock control is maintained at all times.
• Dealing with all enquiries satisfactorily.
• Conducting root cause analysis on warranty claims to identify actions and processes to reduce the number and scale of claims.
• Travelling between depots.
• Implementing and reviewing plans to increase parts turnover, whilst maintaining agreed profit margins.
• Addressing areas in need of improvement, dealing with under achievement and performance management issues.
• Advising on estimated costs of repairs and work to be undertaken.
• Developing a robust aftersales strategy, including parts, customer service and warranty.
• Acting as primary escalation point for issues or disputes from customers or dealers.
• Ensuring the traceability of parts issued.

JOB TITLE – Start Date – End Date
Employers name – Location

JOB TITLE – Start Date – End Date
Employers name – Location

KEY SKILLS AND COMPETENCIES

Professional

• Experience running a busy department looking after a larger team of advisors.
• Prepared to work weekends.
• Observing all relevant Health & Safety procedures, ensuring that safe working practices are adhered to at all times.
• Experience of group stocking policy, Stock Obsolescence policy and first-time pick ratios.
• Managing individual and team performance to meet and exceed all applicable KPIs.

Personal

• Maintaining a professional approach to work and relationships with colleagues and suppliers.
• Have a “think outside the box” approach to this role.

AREAS OF EXPERTISE

Administrative tasks
Managing stock
Stock takes
Budgeting

ACADEMIC QUALIFICATIONS

University name  –  Degree details              Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates

REFERENCES

Available on request.