Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 123 456 7890
E: info@dayjob.com


PERSONAL SUMMARY

Maxine is a proven Pensions Administrator who is willing to take responsibility for the accuracy of members and employer data at all times. You can rely on her to make recommendations to improve existing Pension schemes in response to member feedback and scheme performance. As a true professional she will always ensure that her own technical knowledge remains up to date so that she can continue to delivery of an excellent service to others. Through her long career she has catered for a wide variety of customers and their scheme requirements. Right now, she is keen to join a company that will offer her a very competitive salary and excellent company benefits.

 

CAREER HISTORY

PENSIONS ADMINISTRATOR – Start Date – Present
Employers name – Location
Responsible for carrying out routine Pension and Payroll related administrative services for all clients as requested by Senior Administrators.

Duties;

  • Reconciling weekly and monthly pension payments to ensure correct amounts are paid to contributors and providers.
  • Making changes on request for pension amounts to be processed.
  • Processing all basic pensions’ administration tasks.
  • Complying with the Data Protection Policy when dealing with personal data.
  • Efficiently handling all correspondence, e-mail and telephone enquiries from scheme members and third party institutions.
  • Inputting data into the Client Management System.
  • Adhering to all relevant laws, regulations, policies and procedures.
  • Consistently providing a quality customer experience to clients and members.
  • Ensuring complaints procedure is adhered to and that all complaints are immediately notified to Senior Administrator.
  • Liaising with HM Revenue and Customs.
  • Calculating pension forecasts and preparing statements.
  • Processing money paid towards a person’s pension.

 

JOB TITLE – Start Date – End Date
Employers name – Location

JOB TITLE – Start Date – End Date
Employers name – Location


KEY SKILLS AND COMPETENCIES

Professional

  • Giving advice on pensions or pension transfers.
  • Methodical with attention to detail and high levels of accuracy.
  • Demonstrably strong written and verbal communication skills.
  • Outstanding communication skills and articulate with good tone and excellent grammar.
  • Accurately perform manual calculations.
  • Experience in either DB or DC pensions administration.
  • Willing to study for professional qualifications.

Personal

  • Have patience and the ability to remain calm in stressful situations.
  • Always willing to help other colleagues who need assistance.
  • Determined to see a job through to the end.

 

AREAS OF EXPERTISE

Member contributions
Life insurance
Payroll services

 

ACADEMIC QUALIFICATIONS

University name  –  Degree details              Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates

 

REFERENCES

Available on request.

 


 

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