Quality Manager CV example

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com

PERSONAL SUMMARY

An experienced, committed and passionate individual who has good knowledge of QA standards and best practice. Maxine possesses knows how to write up QA plans, processes, inspections and test procedures. She can improve processes by performing audits, processing information and taking appropriate action. In her current position she has played a major role in ensuring that key goals and objectives are delivered. At work, she has been commended for promoting the company’s values in all its dealing with its employees, clients, subcontractors and other external contacts. On a personal level, she is an ambitious individual who has the ability to challenge and an innovative approach to quality improvement. What really makes her stand out is her passion for a project at hand whilst also being able to work within a fun and hardworking team environment. Right now, she is looking for a suitable position with a company that offers its staff a variety of different career opportunities which enables them to fulfil their potential.

CAREER HISTORY

QUALITY MANAGER – Start Date – Present
Employers name – Location
Responsible for the day to day management and leadership of Quality & Complaints Handlers.

Duties;

• Maintaining and improving the company’s existing Quality Management System.
• Promoting a ‘right first time’ culture by ensuring all processes include mistake-proofing procedures.
• Monitoring processes and measurements in order to gain compliance to the aforementioned standards with independent bodies.
• Driving process improvement activities with the aim of hitting QA targets.
• Giving advice and support on a range of quality issues as required.
• Communicating and ensuring that the Project QA plans are understood and operated by all employees and subcontractors.
• Ensuring that all work is carried out in line with the company’s standards and external regulations.
• Following regulatory requirements in order to meet service level agreements.
• Liaising with clients and external bodies on QA matters as required.
• Providing efficient and effective leadership and management of the Quality team.
• Providing technical support to all staff.

JOB TITLE – Start Date – End Date
Employers name – Location

JOB TITLE – Start Date – End Date
Employers name – Location

KEY SKILLS AND COMPETENCIES

Professional

• Thinking ahead to identify risks and form contingency plans.
• Comfortable working as part of a wider quality assurance team.
• Developing QA training schedules.
• A decision maker willing to accept responsibility.
• Ability to motivate and lead others.
• Experience of managing multi-cultural teams made up of people from different social backgrounds.
• Know how to meet regulatory requirements.
• Experience of managing inspection regimes.
• Competent in using Excel and PowerPoint for reporting purposes.
• Able to work under pressure and achieve deadlines.

Personal

• Self-motivated and able to plan own workload in advance.
• Never being put off by seemingly insurmountable obstacles.
• A hard worker who never gives up until everything has been done.

AREAS OF EXPERTISE

Quality procedures
Project management
Complaints resolution
Quality assurance
Stakeholder management
Line management
Continuous Improvement
Auditing

ACADEMIC QUALIFICATIONS 

University name  –  Degree details               Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates

REFERENCES 

Available on request.

Quality Manager cover letter
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