Maxine Curry
The Big Peg
120 Vyse Street
Birmingham B18 6NF
T: 0044 121 638 0026


Maxine always focuses on solutions rather than on problems. She works carefully, takes responsibility and shows initiative and perseverance when carrying out her duties, which include using her initiative to address and resolve day-to-day issues and challenges. At her present place of work she is in charge of organising the people and resources related to service delivery. This requires her to delegate duties, direct staff and give orders. Aside from her technical competencies she takes feedback seriously and is not afraid to ask people to review her own work. One of her key strengths is her ability to read, write and comprehend large amounts of written material such as reports and regulations, use the telephone, and communicate via electronic mail on a daily basis. Right now she would like to join a company that keeps its customers’ desires at the heart of everything it does.


SERVICE COORDINATOR – Start Date – Present
Employers name – Location
Responsible for coordinating the day to day work for the service department.


  • Coordinating van maintenance and repair and processing related paperwork.
  • Actively contributing discussions in a positive manner during internal staff meetings.
  • Acting as an advocate for the company when dealing with external parties.
  • Upholding the company’s values.
  • Consolidating information into coherent reports.
  • Managing the escalation of jobs to ensure completion within predetermined timescales.
  • Have reliable transportation and be able to travel locally and out of town regularly.
  • Taking ownership of queries, resolving routine non-complex issues and escalating more complex issues to your Customer Services Manager.
  • Maintaining the accuracy and integrity of all electronic recordkeeping.
  • Keeping accurate records and preparing reports and correspondence related to the work.
  • Following the company’s policies and procedures.

JOB TITLE – Start Date – End Date
Employers name – Location

JOB TITLE – Start Date – End Date
Employers name – Location



  • Knowledge of the rules, regulations, policies, procedures, precedents, and terminology used in the field of service coordination.
  • Using own judgment and professionalism to escalate as needed.
  • Able to multi-task in a fast paced work environment.
  • Can communicate technical information effectively.
  • Obtaining results through others.
  • Ability to quickly understand how long a project is likely to take.
  • Good listening skills and respect the opinions of others.
  • Can sit, stand, climb stairs, and safely lift and carry heavy objects unassisted.
  • Personal
  • Sociable and can get along with people from all walks of life.
  • Hardworking and not afraid to get hands dirty to get a job done.


Resource management
Recommending changes


University name  –  Degree details               Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates


Available on request.


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