09 December 2018
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Medical Office Manager resume 1

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

Maxine is an expert at managing patient flow and maximizing a schedule to insure the best use of a clinics time. She can provide supervision and leadership to the administrative and non-physician clinical staff so that a healthcare practice delivers competent, compassionate and high quality patient care. In her present role she acts as a liaison between different departments and is instrumental in managing the reception, clinical, administrative and billing teams. As a true professional she has a strong adherence to her employer’s mission, vision and values. She has a Master’s degree in Healthcare Administration and possesses the ability to think through issues thoroughly to identify appropriate options. Right now she would like to join an organisation where she will have the opportunity to take her career further than she could ever imagine.


CAREER HISTORY

Medical Office Manager - Start Date - Present
Employers name - Location
Responsible for the day-to-day managerial and operational running of a medical office.

Duties;

  • Processing clinic bills for payment.
  • Managing departmental, office and staffing costs.
  • Organising surgery schedules.
  • Reviewing the work schedules of staff.
  • Corresponding with insurance companies.
  • Maintaining the practice during periods of staff absence.
  • Completing and compiling medical statistical reports.
  • Acting as a liaison between office staff and senior managers.
  • Responding to patient complaints and issues.
  • Providing timely feedback and communication to office staff.
  • Maintaining a friendly and professional environment for staff and patients alike.
  • Submitting medical claim forms.
  • Correctly coding and entering all patient and medical information into a database.
  • Routinely evaluating office space utilization.
  • Verifying weekly timecards.
  • Assembling patient paperwork.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Professional

  • Working at a fast pace to ensure optimal office efficiency.
  • Strong experience in the Medical Billing and Collections.
  • Establishing communication between insurance companies, medical providers and patients.
  • Professional phone etiquette.
  • Knowledge of medical terminology and procedures.
  • Leading and motivating others to achieve their best.
  • Promoting continuous improvement at every opportunity.
  • Helping others to improve their knowledge or skills.


Personal

  • Never taking issues or setbacks personally.
  • Passionate about changing the lives of patients.
  • Self starter with strong organizational skills.


AREAS OF EXPERTISE

Insurance contracting
Marketing
Medical judgement


ACADEMIC QUALIFICATIONS

University name  -  Degree details               Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES

Available on request.
 



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