11 December 2018
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Outreach Worker resume template

Maxine Curry
Dayjob.com
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

Maxine has the knowledge and skills necessary to work with highly marginalized patient populations. She can be an organisations main point of contact with the community it serves. With her ability to link service users with resources she can easily address a service users social, psychological and medical needs. In her current role she spends alot of her time in the community helping those in need get through a difficult period in their life. Under the general supervision of senior colleagues she also performs a wide variety of administrative and counselling duties related to patient intake, outreach, discharge and follow-up. Right now, she is looking for a suitable position with an organisation where everyone trusts one another and works for the common good.


CAREER HISTORY

OUTREACH WORKER - Start Date - Present
Employers name - Location 
Responsible for providing high quality, direct case management services to individuals. 

Duties;

  • Conducting outreach work to identify and engage a target population.
  • Collaborating with the care teams such as nurse practitioners, behavioural health specialists and social workers, etc. to support service users. 
  • Creating a demographic sheet for each identified client who has been referred for formal treatment.
  • Evaluating patients in order to be able to plan and provide targeted patient care to them. 
  • Making field visits and phone calls to deliver and supervise patient administration of their medication.
  • Updating medical records as appropriate.
  • Effectively communicating with the target population by exercising tact, diplomacy, judgment, discretion and honesty.
  • Collaborating with others to improve quality and address needs.
  • Teaching basic mental health information and coping skills to service users and their families.
  • Educating the community about the goals of the company I work for.
  • Providing care to medically underserved populations in the community.
  • Ensuring that the voices of our service users are heard by senior managers of the organisation. 
  • During the course of the day taking care of own safety and that of others.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Professional 

  • Empowering service users by showing them how to fully access healthcare resources. 
  • Responding to emergency events in a calm manner.
  • Experience of working in an educational setting.
  • Working knowledge of substance abuse.
  • Strong time management, organizational and writing skills. 
  • Experience of providing case management, temporary shelter, long-term help and permanent supportive housing. 


Personal

  • Respect for the opinions and beliefs of others.
  • Responding calmly to challenging situations.
  • Elucidating my thoughts clearly and succinctly.
  • Speaking clearly, so that each word or syllable can be heard.
  • Persuasive and able to convince others to follow a particular course of action.
  • Not afraid to ask for help when overwhelmed with demands.



AREAS OF EXPERTISE

Motivational interviewing
Harm reduction
Emotional health
Behavioural difficulties
Admin records
Patient compliance
Care plans
Recovery strategies


ACADEMIC QUALIFICATIONS 

University name  -  Degree details               Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES 

Available on request.
 


 

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