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Dispatcher resume:

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Another Dispatcher resume template;

 

Karen Brown
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com

PERSONAL SUMMARY

A team player, hard worker and strong motivator who has considerable experience of working in a busy logistics, transport and vehicle environment. Karen maintains a positive and professional demeanor at all times, always thinks positively and strives to achieve excellence. She is capable of working closely with the other despatchers as part of a team, and has intimate knowledge of logistics and road transport operations. As a true professional she is willing to take full responsibility for the timely and accurate dispatch of goods under her watch. Right now she is looking for a suitable position with a company that wants to recruit Dispatchers who get results.

CAREER HISTORY

DISPATCHER – January 2010 – present
Employers name – Coventry
Responsible for providing first line supervision to drivers and monitoring their performance in conjunction with the Depot Manager.

Duties;

  • Running a fully operational dispatching service.
  • Coordinating drivers and crews to send them to appropriate jobs.
  • Monitoring traffic conditions.
  • Giving detailed logistical instructions to dispatchers.
  • Maintaining records related to delivery and customer receipt.
  • Maintaining record of mileage, fuel used, repairs made and other delivery-related expenses.
  • Coordinating the daily operations of drivers.
  • Developing strong working relationship with drivers.
  • Communicating with drivers using a two-way radio.
  • Inputting daily trip information into computer systems.
  • Checking driver schedules.
  • Handling customer complaints or directing to appropriate department.
  • Letting other drivers know the safest and quickest routes to take.
  • Identifying any operational and regulatory risks, and then escalating as appropriate.
  • Ensuring that all aspects of Health & Safety are adhered to.
  • Getting a customer’s name, address and contact phone number.
  • Planning out routes and then communicating these routes to drivers.
  • Ensuring the timely completion of the dropped loads database.
  • Prioritizing customer requirements.
  • Maintaining a clean, clutter-free work area.
  • Complying with all uniform and appearance guidelines.

TRAINEE DISPATCHER – May 2008 – January 2010
Employers name – Birmingham

CASHIER – July 2007 – May 2008
Employers name – Birmingham

KEY SKILLS AND COMPETENCIES

Professional

  • Working with the supply team to develop supplier relations.
  • Effective and professional telephone manner.
  • Excellent telephone manner, with proven communication skills and good customer service skills.
  • Ability to read a map proficiently.

Personal

  • Able to handle conflicts within a team.Willing to work overtime and be on call.

AREAS OF EXPERTISE

Driver scheduling
Workload scheduling

ACADEMIC QUALIFICATIONS

Central Birmingham University – Teaching Degree 2003 – 2007
Aston College – HND 2001 – 2003
Coventry School; O levels Maths (A) English (B) Geography (B) Physics (A)

REFERENCES

Available on request.

 


 

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Dispatcher resume 2
Dispatcher resume 3

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