120 Vyse Street
17th November 2017
Dear Ms Graham,
Whilst browsing the job adverts on Dayjob.com, I came across your vacancy for a Guest Relations Manager. I saw an immediate correlation between it and my skills, and would therefore like to apply for it.
You can rely on me to create an environment that assures consistent guest satisfaction.
I consider myself a switched-on, energetic Guest Relations Manager who is passionate about being part of an ambitious company and helping it grow ridiculously quickly. As you can also see from my attached CV I have the ability to maintain, build and scale up client guest relations. I also possess extensive knowledge of how to deal directly with clients to ensure their experience is outstanding, right from the initial entrance to when they leave.
In my current role I monitor the performance of the hotel through the verification and analysis of guest satisfaction systems and financial reports. After this, if need be I initiate corrective action wherever it is required. I meet and assist all guests upon their arrival, look after them during their stay and see them off upon departure. I am proud to say that I perform my role very well, and have had many satisfied ‘customers’ in the past.
I am a committed team player who believes that employees are more robust, resilient and determined as a group rather than as individuals. I would also like to mention that I am very punctual and have a good attendance record, as well as reliable means of transport.
Right now, I would like to join a hotel like yours that places a strong focus on the development of its workforce, with comprehensive statutory and mandatory training for them.
Tel: 0044 121 638 0026
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