Contact name
Company name
Address 1
Address 2

27th July 2023


Dear …………,

My proven track record makes me an ideal candidate for the IT Support Engineer opportunity that you have advertised on the website.

I am of the view that the customer is the most important part of this job.

I can be trusted to consistently ensure that problems are quickly fixed or if that is not possible then reported to third parties as required to achieve a satisfactory resolution. However, what makes me stand out from others is my unique ability to work closely as part of a multi-disciplined team where everyone pulls together to solve problems and reach goals.

I feel I am suitable for your vacancy because I have many specializations that help me to stand out from the competition. For instance, with me you will get someone who can provide technical assistance to users on the installation, upgrading and troubleshooting of their hardware or software systems. In addition to this I also have a long list of relevant IT qualifications, such as a degree and industry recognised certifications. You can rely on me to always be there when I am needed.

During the two years that I have spent with my present employer, ……………., I have gained extensive experience of ensuring that customer calls are correctly handled in accordance with the helpdesk call management procedures. At work I am the single point of contact for all complex issues such as performing system maintenance and updates.

On a personal level I have a strong diagnostic mind-set, superb attention to detail and an ability to remain focused for long periods of time. Furthermore, I have a keen interest in how computers work and in solving technical problems.

Right now, I would like to join a reputable company where I will receive complete support along with a structured training and qualification programme.

Please find enclosed with this letter my most recent CV and a list of my references. My aim right now is to arrange an interview with you at your convenience, where we will be able to discuss my application in more detail. If you feel that my expertise is a close match to your requirements and that an interview will be to our mutual benefit, then please do not hesitate to contact me.

I thank you for your time and hopefully forthcoming positive response.

Yours sincerely,


Address 1
Address 2
Tel: 0044 123 456 7890



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