IT Support Engineer cover letter


Contact name
Company name
Address 1
Address 2

27th July 2023


Dear …………,

I feel that I am well suited to your IT Support Engineer opportunity and would like to find out more and be considered for the position.

I have a record of consistently achieving company objectives and individual targets.

Your job advert specifically states that candidates should be able to use step-by-step procedures to identify a problem. I can do this and also quickly come up with a bespoke fix that works. Furthermore, with my ability to provide on-site warranty evaluation, I am exactly the sort of person that you are looking for.

With me you will get a proven operator who can apply my extensive technical knowledge to solve computer hardware or software related problems. That’s not all, I can also work unsociable hours and will be available to assist at any time of the day or night when one or more problems arise.

In my current role I work as part of a technical IT support team that is divided into first and second-line support. At work I take calls from customers and ensure they are logged on the Helpdesk call Management system accurately. With my compatriots I have a reputation for never leaving a job half finished. My experiences to date have left me with the ability to work with people from all social backgrounds.

On a personal level I have excellent communication skills and the ability to engage with both internal and external stakeholders. Furthermore, I have a consultative, positive, and solution-focused mentality along with a proactive and can-do attitude towards solving problems.

At this stage of my career, I would like to join a company like yours that is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their authentic selves.

I hope my attached resume will entice you enough to invite me for an interview. I sincerely hope you will be in touch with me within the next few days as regards an interview and I would like to remind you that I can be contacted directly either on my mobile…………… or by email on ………………

Yours sincerely,


Address 1
Address 2
Tel: 0044 123 456 7890



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