Contact name
Company name
Address 1
Address 2

27th July 2023


Dear …………,

I am currently seeking exactly the sort of IT Support Engineer position that you are advertising on the …………. website.

I can comfortably manage several open IT issues at one time.

However, what really sets me apart from other contenders for this job is my ability to successfully talk clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue. This combined with a deep understanding of technological equipment, scripting languages and computer systems, make me a perfect fit for your opening.

I come to you as someone who takes a solutions-focused approach to challenges. Additionally, I’m from an academic background and work hard to keep abreast of policy and professional developments within my area of expertise. I would also like to mention my track record of successfully resolving problems on the first attempt.

At the moment I am employed by ……………… where I manage my own workload effectively using the correct priority and categorisation of tickets. As part of my duties, I provide excellent customer service to users at various technical levels. I have been commended by my senior managers for getting things done on time and to the highest specification.

Through my career I have learnt how to behave both professionally and courteously with people when under stressful circumstances. This is a trait that really helps when dealing with situations where there are numerous factors demanding my attention.

Aside from the above, I consider myself a mature individual who is not afraid of a taking on a supervisory or management role when I have to.

At this stage of my career, I am looking to progress my career within a supportive and forward-thinking organisation like yours. To further prove my competency for your role I have attached my current CV. I greatly appreciate you taking the time to review my application and eagerly look forward to hearing from you as regards an interview.

In closing I would like to thank you for taking the time to read and review my application.

Yours sincerely,


Address 1
Address 2
Tel: 0044 123 456 7890



More IT Support Engineer cover letter examples
IT Support Engineer cover letter


IT Support Engineer resume examples
IT Support Engineer resume

IT support engineer CV


More cover letters
Cover letter examples