Contact name
Position
Company name
Address 1
Address 2
27th July 2023
Dear …………,
I am currently seeking exactly the sort of IT Support Engineer position that you are advertising on the …………. website.
I can comfortably manage several open IT issues at one time.
However, what really sets me apart from other contenders for this job is my ability to successfully talk clients through a series of actions, either via phone, email, or chat, until they’ve solved a technical issue. This combined with a deep understanding of technological equipment, scripting languages and computer systems, make me a perfect fit for your opening.
I come to you as someone who takes a solutions-focused approach to challenges. Additionally, I’m from an academic background and work hard to keep abreast of policy and professional developments within my area of expertise. I would also like to mention my track record of successfully resolving problems on the first attempt.
At the moment I am employed by ……………… where I manage my own workload effectively using the correct priority and categorisation of tickets. As part of my duties, I provide excellent customer service to users at various technical levels. I have been commended by my senior managers for getting things done on time and to the highest specification.
Through my career I have learnt how to behave both professionally and courteously with people when under stressful circumstances. This is a trait that really helps when dealing with situations where there are numerous factors demanding my attention.
Aside from the above, I consider myself a mature individual who is not afraid of a taking on a supervisory or management role when I have to.
At this stage of my career, I am looking to progress my career within a supportive and forward-thinking organisation like yours. To further prove my competency for your role I have attached my current CV. I greatly appreciate you taking the time to review my application and eagerly look forward to hearing from you as regards an interview.
In closing I would like to thank you for taking the time to read and review my application.
Yours sincerely,
Name
Address 1
Address 2
Tel: 0044 123 456 7890
Email: info@dayjob.com
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