Maxine Corry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 123 456 7890
E: info@dayjob.com


PERSONAL SUMMARY

Maxine is highly skilled at leveraging consultative selling techniques to make sales, control costs and maximise profits. She will “go the extra mile” to drive sales by actively seeking out customers in her store. You can rely on her to take the initiative and make decisions that are right for customers. On a personal level she is always at work on time, well presented and ready to be a brand ambassador. Possesses a friendly, helpful and confident personality that allows her to deliver outstanding service through exceptional communication and engagement with customers. In her current role she shares her product knowledge with customers and works closely with the Retail Operations, Merchandising and Marketing departments to get results. At work she ensures that professional cash handling procedures are adhered to at all times. With colleagues a has a reputation for having extensive knowledge of relevant retail products distribution, seasonal availability and trends. Right now, she would like to join a company that is committed to building a workforce which reflects the diversity of the customers and communities it serves.

 

CAREER HISTORY

RETAIL SALES ASSOCIATE – Start Date – Present
Employers name – Location
Responsible for arranging products on the display shelves, processing payments and keeping the shop clean.

Duties;

  • Maintaining good overall store condition and high visual merchandising standards.
  • Working on the tills and handling customer’s transactions such as selling items and refunding them too.
  • Using tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery during the course of the day.
  • Explaining the use and advantage of brands to customers.
  • Feedbacking any lapses in the sales funnel or processes to retail managers.
  • Helping on average up to 30 customers find the products they are looking for.
  • Completing appropriate paperwork and cashing up of tills at the beginning and end of each shift.
  • Receiving phone calls and written messages for a different department of the store and then forwarding these on.
  • Controlling stock spoilage and shrinkage by keeping a close eye on everything.
  • Overseeing customer special order procedures.
  • Alerting management of potential security issues.
  • Cleaning and rearranging the store after it has closed for the day.
  • Upholding a positive, team-oriented relationship with peers and supervisors.
  • Counting money, sorting out charge slips and balancing monies at the end of the day.
  • Liaising with suppliers regarding missing or damaged items or returns.
  • Answering questions about products or services.
  • Arranging window displays in an eye catching manner.

JOB TITLE – Start Date – End Date
Employers name – Location

JOB TITLE – Start Date – End Date
Employers name – Location


KEY SKILLS AND COMPETENCIES

Professional

  • Ascertaining a customers’ needs and wants.
  • Building a rapport with customers by engaging them in light hearted conversations
  • Excellent knowledge of MS Office and IT literate.
  • Strong basic math skills and can work out figures quickly.
  • Ability to work in wet and dry conditions.
  • Computer literate and comfortable using different POS systems..

Personal

  • Strong to excellent communication skills and willingness to work as part of a team.
  • Putting the company’s interests ahead of own.

 

AREAS OF EXPERTISE

Inventory control
Replenishing products
Telephone etiquette
Trend Awareness
Multi-tasking

 

ACADEMIC QUALIFICATIONS

University name  –  Degree details              Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates

 

REFERENCES

Available on request.

 


 

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