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Retail Assistant CV template

Maxine Curry
Dayjob.com
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com

PERSONAL SUMMARY

Maxine can act as an ambassador for a retail store by providing a level of customer service that is unrivalled in the marketplace. She has the ability to help create profitable repeat business which generates extra revenue for the company. In her current role she works in a challenging and fast-paced shop where she does a variety of jobs from replenishing stock, to working on the checkouts. As a true professional she always makes sure that her product and stock knowledge is right up to date. As a superb communicator she will always leave a good impression on those she meets with a friendly thank you and goodbye. Right now, she would like to join a company where she can expect to enjoy great career prospects and a very competitive pay and benefits package.

 

CAREER HISTORY

RETAIL ASSISTANT – Start Date – Present
Employers name – Location
Responsible for assisting customers with the selection of products and then processing their purchases.

Duties;

  • Processing customer orders at the checkout accurately and quickly.
  • Handling cash and card transactions according to set procedures.
  • Delivering a great customer service every time.
  • Being the first port of call if there are any issues.
  • Giving a fast and friendly service at the tills.
  • Providing great customer satisfaction through excellent service.
  • Talking to customers and taking time to understand what they need.
  • Following Health and safety guidelines at all times and reporting any concerns or incidents to the Store Manager.
  • Completing and implement all required statutory company training.
  • Dealing with customer complaints in a professional and speedy manner.
  • Advising customers on the most appropriate product for them.
  • Keeping the shop floor clean, organised and tidy.
  • Ensuring that all incoming deliveries are checked and put away as soon as possible.
  • Answering the phone to deal customer enquiries.

JOB TITLE – Start Date – End Date
Employers name – Location

 

KEY SKILLS AND COMPETENCIES

Professional

  • Good understanding of sales principles and customer service practices.
  • Working well under pressure and without constant supervision.
  • Being sincere and truthful at all times.
  • Able to work alone as well as part of a team.
  • Confident in dealing with a range of different customers directly.
  • High level of customer care and responsiveness.

Personal

  • A friendly, positive and hard-working approach to work.
  • Working with energy, pace and passion.
  • Have a driving license and own car and willing to travel to different locations to work.
  • Prepared to work extra hours when required and at short notice.

 

AREAS OF EXPERTISE

Handling stock
Receiving deliveries
Brand presentation
Visual merchandising
Sales processes
Handling payments

 

ACADEMIC QUALIFICATIONS

University name  –  Degree details               Study Dates

College name      –  Qualifications                Study Dates

School name       –  Subjects / Grades          Study Dates

 

REFERENCES

Available on request.

 


 

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