Maxine Curry
Dayjob.com
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com

PERSONAL SUMMARY

Maxine can create a shopping experience buzz that will have customers coming back for more. She has a track record of closing sales and more importantly spotting cross-selling and upselling opportunities when they arise. In her current role she ensures that stock is always available, replenished and displayed to the required standards. She has built up a reputation for helping colleagues and customers alike. As a true professional she knows everything she needs to know about this role to do a great job. On a personal level she is a friendly individual who finds it easy to build relationships with customers by sensitively handling their questions and concerns. Right now, she would like to join a store where she will have opportunities to develop her career further through extensive management training programs.

 

CAREER HISTORY

RETAIL ASSISTANT – Start Date – Present
Employers name – Location
Responsible for interacting with customers in order to help them to buy the right products at the price they are willing to pay.

Duties;

  • Helping customers to find the items that they are looking for.
  • Placing products into freezers and onto shelves ready for customers to buy.
  • Key holder and responsible for setting the alarm and ensuring the shop is securely locked.
  • Managing point-of-sale processes in a professional manner.
  • Serving customers on the tills in a confident and friendly manner.
  • Making an effective contribution to the teams sales target.
  • Maintaining a fully stocked store by quickly replenishing items that have sold out.
  • Processing orders received by phone, mail and store website.
  • Ensuring that all areas of the store are kept clean, tidy and adhere to safety practices.
  • Increasing the company’s growth and revenue through sales maximisation.
  • Completing new customer signups.
  • Liaising with the wider management team to ensure an excellent understanding of products on sale.
  • Ascertaining the customers’ needs and wants.
  • Dealing with aggressive and abusive customers in a calm but firm manner.
  • Logging new customer information onto the stores database.

JOB TITLE – Start Date – End Date
Employers name – Location

 

KEY SKILLS AND COMPETENCIES

Professional

  • Understanding customers’ needs and wants.
  • Looking professional and well-presented at all times.
  • Maintaining an understanding of and always working in line with strict retail policies and procedures.
  • Ensuring that punctuality and personal appearance standards are in line with the company’s standards.
  • Good stamina and able to remain standing for most of the working day.
  • Able to use a computer and the retail software packages competently.

Personal

  • Patient by nature and able to deal calmly with stressful situations.
  • Enjoy being busy and having something to do.
  • Thrive working within a customer focused environment.
  • Well-spoken with the ability to communicate confidently.

 

AREAS OF EXPERTISE

Retail sales
Cleaning
Stock rotation
Product knowledge
Visual merchandising
Stock replenishment
Stocktaking

 

ACADEMIC QUALIFICATIONS

University name  –  Degree details               Study Dates

College name      –  Qualifications                Study Dates

School name       –  Subjects / Grades          Study Dates

 

REFERENCES

Available on request.

 


 

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