Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 123 456 7890
E: info@dayjob.com


PERSONAL SUMMARY

Maxine can bring your store to life and be at the heart of shaping its success. She is someone who is friendly, energetic and passionate about giving great customer service and is never happier than when she’s on the shop floor, getting hands-on with sales. As a true professional who is always willing to learn to progress and is confident that she can become that one key person who will always make your customers feel special. In her current position as a Sales Assistant, she is the face of the business and is responsible, with guidance from the Store Manager, for engaging with customers and truly representing the company. At work she is always in the thick of the action, helping people to find what they’re looking for. Her Managers’ have commended her for exceeding customer expectations by going the extra mile to build stronger client loyalty. During her career she has gained experience of operating in retail, wholesale, franchise and online sales channels. Right now, she is looking for a suitable position with an ambitious company that has plans to expand their store portfolio and online presence.

 

CAREER HISTORY

SALES ASSISTANT – Start Date – Present
Employers name – Location
Responsible for helping to drive, develop and increase sales within the store.

Duties;

  • Increasing the company’s growth and revenue through sales maximisation.
  • Welcoming people into the store then asking them questions about what they want.
  • Helping people to select the right products for their needs.
  • Actively selling store products in a professional and friendly manner.
  • Responding promptly and positively to customer complaints or concerns.
  • Answering any questions the customer may have.
  • Observing shoppers and identifying any irregular shoplifting activity.
  • Looking out for shoplifters.
  • Occasionally in the absence of the Manager, opening the store in the morning and locking it up at the end of the day.
  • Taking security tags of items that have been sold.
  • Ensuring the correct labels, prices and bar codes are displayed on shop floor sale items.
  • Creating a great shopping experience for customers.
  • Providing clients with a first class customer service when selling and promoting store products to them.
  • Replenishing the supply of stock on the shelves.
  • Attending and taking part in team meetings, so as to share information and knowledge that can further enhance the customer in-store experience.
  • Making sure the sales floor is neat, clean, organized and that it reflects the correct desired visual image at all times.
  • Giving customers accurate and informative product information such as a its features and benefits.
  • Using store CCTV and other monitoring equipment.
  • Acquiring knowledge about a specific new product or service.
  • Ensuring sales transactions are processed with care and attention.
  • Reassuring customers about a product before closing a sale.

 

JOB TITLE – Start Date – End Date
Employers name – Location

JOB TITLE – Start Date – End Date
Employers name – Location


KEY SKILLS AND COMPETENCIES

Professional

  • Fully trained in all relevant Covid secure procedures.
  • Accurately describing a products unique features and benefits to potential buyers.
  • Can quickly learn in-depth knowledge about a stores products.
  • Understanding the customer needs.
  • Ability to work efficiently and effectively both alone as well as working in a team.
  • Keeping up to date on new product releases through research, workshops and training sessions.
  • Physically fit and able to remain standing and walking throughout the working day.
  • Handling Crisis and Emergency situations with confidence.

Personal

  • Have the patience needed to handle ill-mannered, rude and angry people.
  • Flexibility in attitude towards both working hours and duties.
  • Willing and able to work additional hours as required, at short notice.
  • Able to challenge people about their behaviour.

 

AREAS OF EXPERTISE

Visual standards
Stock taking
Cash handling
Stock replenishment
Customer service

 

ACADEMIC QUALIFICATIONS

University name  –  Degree details              Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates

 

REFERENCES

Available on request.

 

 

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