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Karen Brown
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
T: 0044 121 638 0026
E: info@dayjob.com


An outgoing, attentive and charismatic individual who is knowledgeable and passionate about spirits, wines and cocktails. Karen has a history of exceeding guest expectations by providing them with an exemplary service. She is a true professional who is always well groomed, clean and of neat personal appearance. Possessing a strong aptitude for multitasking, and being able to work effectively with supervisors and co-workers alike, means that she will always provide patrons with a five star service. Right now she is looking for a suitable position with a company that is serious about hiring, developing and promoting talented people.


BARTENDER – January 2010 – present
Employers name – Coventry
Responsible for serving food and beverages to guests at the bar, and for monitoring the bars environment by constantly altering its temperature, lighting, music and TV channels.


  • Mixing and serving alcoholic beverages to customers.
  • Creating beverage lists, menus and drink promotions.
  • Following all safety and sanitation policies when handling food and beverages.
  • Checking a customer’s identification to confirm that they are legally able to consume alcohol.
  • Monitoring the intake of alcohol by guests, and prohibiting the sale of alcohol to those who are intoxicated.
  • Engaging the guests in conversation.
  • Upselling food and beverages to guests.
  • Preparing cocktails and other drinks.
  • Welcoming, acknowledging and greeting guests who come to the bar.
  • Taking food and beverage orders from guests.
  • Maintaining appropriate stock levels for the bar.
  • Taking money from customers and processing all card payments.
  • Moving, lifting, carrying, pushing and pulling stock, chairs and tables around.
  • Communicating with guests and making them feel appreciated.
  • Ensuring that customers receive an efficient and prompt service.
  • Maintaining the cleanliness of the bar area, as well as bar glasses and utensils.
  • Restocking the bar when necessary.

TRAINEE BARTENDER – May 2008 – January 2010
Employers name – Birmingham

CASHIER – July 2007 – May 2008
Employers name – Birmingham



  • Able to remain standing and walking around for up to 7 hours per shift.
  • Ability to work under pressure amid distractions and interruptions.
  • Ability to work well under pressure in a fast paced environment.
  • Physically fit and able to kneel, lift, push and pull.
  • Excellent math, money handling, reading skills.


  • Having a high punctuality and attendance record.Having a friendly and courteous manner.


Mixing Drinks
Hospitality Industry


Central Birmingham University – Hospitality Degree 2003 – 2007
Aston College – HND 2001 – 2003
Coventry School; O levels Maths (A) English (B) Geography (B) Physics (A)


Available on request.



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