Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 123 456 7890
E: info@dayjob.com


PERSONAL SUMMARY

A strong and inspiring Commercial Relationship Manager from a B2B sales background who can build and preserve trusting relationships with customers. Maxine has a track record of becoming a reliable advisor to her clients and, over time, retaining and enhancing these relationships and then driving them to profitability and client satisfaction. She has the skills and ability to think strategically, control costs and manage people. On a personal level, she is focused, hungry and ambitious to succeed, meaning she has the entrepreneurial desire needed to drive an organization to greater levels of success. In her current role she has a reputation for pursuing a high ROI (return on investment) for both the client and the company. As a true professional she always keeps on top of developments in her industry. Right now, she would like to join a reputable business that will recognise her achievements and encourage her to be involved in shaping its success.

 

CAREER HISTORY

COMMERCIAL RELATIONSHIP MANAGER – Start Date – Present
Employers name – Location
Responsible for dealing with all matters relating to the management of a portfolio of clients.

Duties;

  • Facilitating good relationships with clients so the business can maximize the value of those relationships.
  • Managing sales and looking after key accounts.
  • Presenting compelling business cases to senior executives of client companies.
  • Expanding existing client relationships which generate incremental revenue for the company.
  • Planning, assigning, and directing the daily work duties of staff.
  • Assisting with generating new business.
  • Motivating staff to provide the highest service standards possible to clients.
  • Resolving customer complaints quickly and effectively.
  • Taking ownership of client service requests and enquiries.
  • Creating and preparing presentations to senior managers to appraise them of client relationships.
  • Developing the business portfolio by prospecting for new clients.
  • Acting as a point of contact for complaints and escalating issues as appropriate.

 

JOB TITLE – Start Date – End Date
Employers name – Location

JOB TITLE – Start Date – End Date
Employers name – Location


KEY SKILLS AND COMPETENCIES

Professional

  • Can generate excitement about a company.
  • Giving feedback to others in a productive, non-judgmental fashion.
  • Recognizing complex client needs and then matching the company’s capabilities to meet these needs.
  • Excellent command of both spoken and written English.
  • Able to quickly develop a deep understanding of the products or services being sold by a company.
  • Ability to work with minimal supervision while performing duties.

Personal

  • Can communicate optimism and confidence.
  • Possess strong consensus building skills.
  • Coming up with new ideas on a regular basis.

 

AREAS OF EXPERTISE

Relationship Management
Cross selling
Risk management
Compliance issues
Client acquisition

 

ACADEMIC QUALIFICATIONS

University name  –  Degree details              Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates

 

REFERENCES

Available on request.

 

 

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