16 December 2018
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Assistant Manager resume 3

Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com


PERSONAL SUMMARY

As the managers number two, I can be relied upon to improve sales and represent the company in a positive manner at all times. I have the right mixture of initiative, skill and experience to exceed customer expectations by giving people the highest quality of service possible. I can create a day to day working environment that is warm, supportive and friendly so that staff become enthusiastic and have the desire to achieve set targets. Right now I am ready for a big challenge and am keen to work for a company that has a structured development programme which is designed to ensure that an employees career objectives can be met.  


CAREER HISTORY

Assistant Manager - Start Date - Present
Employers name - Location
Responsible for developing a strong who are supportive of each other and who all wish to succeed.

Duties;

  • Handling customer complaints in a tactful manner.
  • Advising the Store Manager on staffing needs and personnel issues.
  • Assisting the General Manager with security and cash management issues.
  • Deputising for the General Manager in his absence.
  • Handling any staff concerns.
  • Driving compliance to company procedures.
  • Depositing taking at the local bank.
  • Finding out about what local competitors are up to.
  • Acting as an ambassador for the company at all times.
  • Supervise and review the work of junior members of staff.
  • Coordinating the activities of workers to improve maximum efficiency.
  • Maintaining high store presentation at all times.


JOB TITLE - Start Date - End Date
Employers name - Location

JOB TITLE - Start Date - End Date
Employers name - Location


KEY SKILLS AND COMPETENCIES

Management

  • I am a manager who always leads from the front.
  • Proven retail management experience with a high street retailer.
  • Ability to address under performers and deal with them effectively.
  • Analysing a problem by identifying the core issues at the centre of everything.
  • Identifying stock that sells well and reporting that to senior managers.
  • Excellent customer service skills.
  • Good knowledge of store operations.
  • Adept at leading a team to provide excellent service and top class standards.
  • Basic numeracy and computer skills.
  • Superb verbal and communication skills.
  • An eye for detail.
  • Leading the whole team when the Manager is out of the shop.


Personal

  • An infectious level of enthusiasm that can motivate others.
  • Willing to work shifts, including late nights and weekends.


AREAS OF EXPERTISE

Financial management
Restocking merchandise
Retail


ACADEMIC QUALIFICATIONS

University name  -  Degree details           Study Dates
College name      -  Qualifications                Study Dates
School name       -  Subjects / Grades          Study Dates


REFERENCES

Available on request.
 



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