On this page you will find a link to a professionally written Customer services advisor CV template and also get tips on what points to focus on in your CV.

Link to a Customer Services Advisor CV example:  

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Areas to focus on when writing a Customer services advisor CV:

  • Using sound judgment to make the correct decisions.
  • Delivering a first class, professional customer service.
  • Resolving customer enquiries and complaints.
  • Being the first point of contact with a customer.
  • Providing a comprehensive information service to the public.
  • Your ability to resolve the majority of enquiries at first point of contact.
  • Ability to remain calm when dealing with emotional, difficult or distressed customers.
  • Keeping administrative records up to date.
  • Providing excellent customer service.
  • Sales orientated.
  • Show your excellent communication skills.


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