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Laura Knowles
Dayjob Ltd
120 Vyse Street
Birmingham B18 6NF
T: 0121 638 0026
M: number here
E: laura.k@dayjob.com


Capable manager from a strong catering background with the motivation, enthusiasm and commitment to take full responsibility for the day to day management of a busy department. Possessing an ability to create seasonally inspired menus and prepare food to the highest standard of hygiene and presentation which goes beyond the expectations of diners. Having a keen commercial eye and proven track record of introducing cost saving innovation and ideas, whilst driving profit without sacrificing quality.

Looking for a suitable catering managers position with a prestigious and reputable establishment where I will have a ’hands on’ role.


Popular Hotel
CATERING MANAGER     –    May 2008 – Present
Responsible for the daily efficient and effective management of catering department, including food preparation, maintaining the vending machines, bar facilities and the supervision of the catering staff.


  • Responsible for maintaining high standards of food hygiene.
  • In charge of the food and beverage service.
  • Negotiating the price of food supplies with third parties.
  • Ensuring high standards of food quality from point of purchase to meal preparation, cooking and service.
  • Liaising with cooks and kitchen staff on a daily basis.
  • Maintaining accurate financial and administrative records.
  • Organising new initiatives and planning promotions.
  • Driving sales and developing new income streams.
  • Involved in planning menus for the restaurant and special events.
  • Advising customers on meals and beverages.
  • Meeting with the restaurant owners and senior managers to discuss financial forecasts and set budgets.
  • Monitoring the quality of food.
  • Ordering supplies when required.
  • Taking action to investigate and address all non-compliance of health and safety guidelines.
  • Involved in providing advice and opinion on the introduction of new products, meals and services.
  • Recruiting new staff and training them to a suitable standard.
  • Dealing with customer complaints.
  • Ensuring compliance with the Alcohol Licensing Act 2003.
  • Responsible for the security and maintenance of the catering and dining area.


Catering abilities:

  • Experience of providing the catering service for large private parties and events.
  • Fully aware of current equal opportunity, anti-discriminatory and anti-oppressive practices.
  • Comprehensive understanding of IT and Epos till systems.
  • Good leadership and organisation skills.
  • Excellent people skills to inspire catering staff.
  • Track record of managing sites diligently & profitably.
  • Ability to provide a safe physical working environment for catering staff, patients and visitors.


  • Having a real passion for good food.
  • Focused on client and customer services.
  • Ability to build strong relationships with customers.
  • Can stay calm in a crisis situation.
  • Resolving problems on the spot.
  • Effectively motivating staff to get the most out of them.
  • Willing to work days, evening and weekends.
  • Having  an enthusiastic drive and a positive ‘can do’ attitude.
  • Flexible to meet the demands of the business.


Hospitality management
Managing costs
Culinary management
Stock taking
Financially astute
Food preparation
Developing menus


Evesham North College           2005 – 2008
Diploma   Advanced Food Hygiene Certificate
Advanced Hygiene certificate
First Aid Certificate

Coventry North School               2003 – 2005
A levels:     Maths (C)   English (C)   Physics (B)

REFERENCES – Available on request.



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