Maxine Corry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 123 456 7890
E: info@dayjob.com
PERSONAL SUMMARY
Maxine is roaring to unleash her potential on the marketplace. She can work to a high standard in any fast-paced environment and is an expert at creating long-term strategies that can deliver significant value over time. The secret to her success is her pro-active approach to going beyond client expectations. Possess good written communication skills that enable her to produce accurate reports and stunning marketing material. Excels at not just communicating in person, but also over the phone, via email, and across teams. A true professional who is always well informed about markets, products, industries and technical developments. Her key skills range from closing sales and nurturing relationships to strategic planning and cross-functional leadership. For the last 2 years she has worked for ……. where she has used her knowledge of portfolios and budgets to increase customer contact and grow revenue. During her career she has learnt how to delegate effectively, set targets for staff and then hold people accountable for their delivery. At this stage of her career, she is keen to join a company that enjoys a strong worldwide market presence.
CAREER HISTORY
KEY ACCOUNT MANAGER – Start Date – Present
Employers name – Location
Responsible for growing the company’s revenue by ensuring that key clients are satisfied with the services provided.
Duties;
- Determining how to best meet the needs and requirements of clients.
- Explaining the benefits of products to potential customers.
- Organising and then agreeing to customer contract extensions.
- Maintaining good profitable relationships with key stakeholders.
- Monitoring of business processes to ensure delivery against contract.
- Going to meetings with samples, costs, designs, presentations and proposals all ready.
- Ensuring that all quotes are logged accurately in the Salesforce quote system.
- Keeping an eye on and analysing customer’s usage of company products.
- Organising and managing regular customer meetings.
- Following up with clients to ensure that they are satisfied with the products and service provided by the company.
- Acquiring a thorough understanding of key customers specific needs and requirements.
- Working closely with Customer Service Representatives to ensure customer satisfaction.
- Measuring, tracking and analysing key account metrics.
- Giving detailed presentations in front or audiences.
- Following up with the customers after sales in order to obtain feedback on their levels of satisfaction.
JOB TITLE – Start Date – End Date
Employers name – Location
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Able to work under pressure in a competitive marketplace.
- Experience of dealing with complex customer issues and demands.
- Proficient in all Microsoft Office applications as well as CRM software.
- Have a Marketing degree as well as other highly desirable qualifications.
- High level of analytical and organisational skills.
Personal
- High energy and commitment, along with a genuine sense of fun.
AREAS OF EXPERTISE
Upselling
Maximizing opportunities
Project management
Team building
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
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