An Account Manager CV must show you can look after existing clients, achieve sales and retention targets, upsell, growing revenue and hit targets. It’s therefore crucial that your CV highlights your ability to act as the primary liaison between a company and its clients.
Prospective employers use a CV to determine whether you’ll make a good potential employee who can deliver sales pitch to prospective clients. So, for a role like this stress your track record of uncovering new business opportunities and converting these into long-standing and proftable relationships.
When writing your CV keep it short, but with enough details to paint a descriptive picture of your past work experience and career accomplishments. Don’t forget to also mention that you have the personality needed to overcome rejection and keep going.
This page will show you the duties, responsibilities, and skills that should be included in a Account Manager CV.
By: Iejaz Uddin – Updated: 12 February 2026
Page overview
- Account Manager CV examples
- How to write an Account Manager CV
- CV structure
- Contact details
- Personal summary
- Account Manager work experience
- Skills
- Education section
Account Manager CV template
Laura Lewis
Address
T: 0123 456 7890
E: info@dayjob.com
PERSONAL SUMMARY
A smart, committed and self-motivated individual with a outgoing personality and the ability to develop relationships with key business clients and colleagues. Possessing a proven track record of building long-term relationships with clients and ensuring that value is provided to their businesses. Able to deliver results under pressure by bringing fresh thinking to a project and by fostering long term profitable relationships with key accounts.
Currently looking for a suitable account managers positions with a exciting and ambitious company where I can achieve my potential.
CAREER HISTORY
Sales and Marketing Company
ACCOUNT MANAGER – May 2008 – Present
Responsible for being in charge of advertising accounts, budgets and all related administrations. Also involved in delivering sales presentations and in developing fruitful relationships with customers.
Duties:
- Managing a number of high profile and valuable contracts and accounts.
- Developing and maintaining an account base, and delivering budgeted revenues as well as exceeding set sales targets.
- Identifying key accounts by analysing their current growth, strategic importance and future potential.
- Monitoring and managing the performance of a team of account executives.
- Launching pro-active sales campaigns and pursuing new business leads.
- Identifying the key decision makers and influencers within a business and then targeting them.
- Regularly updating senior managers of progress or areas of concern.
- Maintaining and updating administrative systems accurately.
- Ensuring that clients are maintaining their monthly payments.
- Resolving complaints with key account holders.
- Researching a clients business strategies, markets, competitive landscape and operating methods.
- Developing and maintaining relationships with clients.
- Achieving agreed sales targets.
- Preparing quotations and following up on any quotes given.
- Identifying the customers needs.
- Negotiating contracts and agreements with clients.
- Communicating with debt collecting agencies.
- Conducting market research and business intelligence surveys.
- Constantly driving improvements and prioritising workloads.
PROFESSIONAL EXPERIENCE
Competencies:
- Possessing the ability to sell effectively.
- A keen eye for identifying new business opportunities and capitalizing on them.
- Delivering operational excellence.
- Able to manage multiple clients across different sites.
- Experience of managing contracts in excess of £1 million.
- Excellent keyboard and IT skills.
- A confident grasp of social media campaigns.
- Full understanding of the data protection and money laundering acts.
- Ability to work as part of a team.
- Excellent presentational skills.
- Having a thorough understanding of the advertising industry.
Personal:
- Passionate about building a career in a fast paced entrepreneurial environment.
- Ability to form effective working relationships both internally and externally.
- Providing leadership to a team and being proactive.
- A strong desire to be successful.
KEY COMPETENCIES AND SKILLS
Business development
Debt reduction
Up selling
Account management
Risk management
Business acumen
Sales skills
Developing initiatives
ACADEMIC QUALIFICATIONS
Evesham North College 2005 – 2008
BA (Hons) Sales & Marketing
Coventry North School 2003 – 2005
A levels: Maths (C) English (C) Physics (B)
REFERENCES – Available on request.
How write an Account Manager CV
For success in the competitive world of job hunting your CV has to show you are a candidate who can not only maximise sales performance out of designated accounts but also renegotiate existing contracts and terms of partnership. It must introduce you as a prospective employee who can lead, support, and develop regional and site-based colleagues to achieve goals.
Stress that you are a confident communicator who has a burning passion for sales and the ability to immerse yourself with the clients to understand their business needs, challenges and objectives.
Stick to the basics and give them a clear understanding of your ability to meet or exceed quarterly and annual revenue targets. Additionally, your CV has to be written CV in a way that is easy for a human eye to read and clear enough for a ATS to scan for keywords and phrases that it is searching for.
When writing your CV show you can:
- Pick up the phone to speak to as many people as possible to get that sale.
- Identify ways to grow client accounts through new business opportunities.
- Interact with clients, and partners in a timely and professional manner.
Follow the tips on this page to create a standout CV that speaks directly to the recruiters needs.
Guide overview:
- CV Structure
- Contact details
- Personal summary
- Account Manager work experience
- Skills section
- Education
- Hobbies and interests
CV Structure
A well-structured CV will always make a strong first impression. By presenting your information clearly and keeping the layout simple, you make it easier for the reader to see your experience of working in a dynamic high-growth company.
For a role like Account Manager the best way to do this is through a chronological format, which will list your work experience in reverse order, starting with your current or most recent position and working backwards. This format highlights your career development, promotions and progression of working through this field.
Contact details
Your aim is to make it as easy as possible for a recruiter to get in touch with you by giving them a multiple of contact options. The top of your CV and specifically the header is the best place for this. Always take a moment to double-check everything you write is correct. Even a small typo or wrong number could result in you being uncontactable and a missed opportunity. Although small, this section carries a lot of weight.
At the very least, include:
- Your full name
- Phone number
- Email address
- Your current job title (if it’s relevant)
You can also include links to professional profiles, like LinkedIn, but only if they’re current and match the details in your CV. If they’re out of date, it’s better to leave them off.
Accounts Payable CV personal summary
Launch your resume with a short, engaging intro that tells the hiring manager you are a confident negotiator with ability to “close the deal”. This section is your initial pitch where in a few short sentences you show off your ability to manage client accounts, ensure customer satisfaction, and drive business growth.
Although nothing more than a short introductory paragraph, it is a hook with which you can encourage the reader to read the rest of your CV. Ideally, it has to be no more than 3 to 5 impactful lines that summarizes your key strengths, career goals and what you can offer. Finish it off by placing a call to action at the end of the summary, primarily by asking for an interview.
Points to mention in your summary:
- Acting as the senior point of contact for the customer.
- Results-orientated, with a track record of achieving targets.
- Ability to maintain accurate records of meetings, decisions and next actions.
- Managing the work and performance of team members such as Account Executives.
Account Manager work experience
After your personal statement is your work experience section where you focus on what you’ve done in your career, and your experience of managing a portfolio of accounts. Use this field to show off your ability to establish and maintain effective relationships with customers whilst gaining their trust and respect.
Duties to include in your CV:
- Acting as the senior escalation point for operational and customer-related matters.
- Developing relationships with existing customers to maximise new sales opportunities.
- Using the latest desk-based account management software to smotoh processes.
- Billing client accurately and chasing unpaid invoices.
In it focus on what matters most for the job you want and avoid listing every little task. Instead highlight the skills you used, the results you got, and the difference you made to your employers operations.
Skills section
Your skills are just as important as your experience and qualifications, especially if you connect them to what the employer is looking for. This is one of the most important parts of your job application, as its where you can show you are an assertive, confident person with an eye for sales and the ability to manage a broad selection of accounts. Get in front of the hiring manager by portraying yourself as someone who can manage timelines, deliverables, and expectations.
Skills to show in an Account Manager CV
Below is a list of competencies that you should list in your CV.
Upselling
- Identifying upselling and cross-selling opportunities.
- Can quickly understand a customers needs and then offer relevant, high-value alternatives.
- Suggesting to clients a premium and more comprehensive version of their product or service that better solves their problem.
Client retention
- Have the excellent customer relationship and stakeholder management skills needed to retain clients.
- Maintaining regular and personalized contact with clients to make them feel valued.
- Providing quick, effective support to resolve issues and thereby keep the client happy.
Analytical Skills
- Ability to analyze data to track KPIs and identify trends.
- Using the latest CRM tools and dashboards to analyze conversion rates, lead times, and sales cycles.
- Carrying out market research to analyzing customer behaviour and demographics etc to tailor solutions.
Sales skills
- An excellent phone manner, and experience providing telephone support and selling to customers
Confidence in leading client meetings. - Maintaining and growing relationships with partners through strong communication both face-to-face and remotely.
Resolving client issues
- Using empathy, active listening, and efficient problem-solving to turn negative customer experiences into positive outcomes.
- Having unyielding attention to detail, even when under pressure.
- Quickly looking into client complaints and resolving these quickly
Education section
In this section you list any training or qualifications you’ve picked up during your career. It’s the place to show that you’re committed to learning, growing, and staying up to date with what’s happening in your job role, industry, field and sector.
When including a school, college or university course, make sure to note the title, what certificate or qualification you earned, where you studied, and the dates. Give priority to those qualifications that connect with the job you’re going for, making your credentials feels even more relevant and purposeful.
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