Maxine Corry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 123 456 7890
E: info@dayjob.com
PERSONAL SUMMARY
A proven target hitter who has a “can do and will do” attitude towards attaining targets. Maxine can not only maintain but also increase the profitability of each account she is in charge of. She will always support her team with specialist market intelligence on trends, key players, competitors and potential partners. Excellent critical reasoning and problem solving skills. Has the ability to quickly understand customer objectives in order to develop successful strategic plans to meet them. In her present role she acts as an ambassador for the company, and always works in a targeted and result-oriented manner. At work has a record of consistently making the best choice for her company and customers. Through her career she has learnt how to ensure that client expectations are met and exceeded in areas like price and quality. Right now, would like to join a company that is committed to encouraging equality, diversity and inclusion among its workforce and eliminating unlawful discrimination.
CAREER HISTORY
KEY ACCOUNT MANAGER – Start Date – Present
Employers name – Location
Responsible for achieving sales targets through the effective maintenance and development of relationships with important clients.
Duties;
- Setting up customer contracts or extending existing client ones.
- Actively look to develop strong relationships with large prospect customers.
- Ensuring that the correct products and services are delivered to customers in a timely manner.
- Addressing and resolving key clients’ complaints in a professional manner.
- Writing up detailed reports for senior and upper management.
- Contacting lapsed clients and trying to tempt them back with new offers and discounts etc.
- Communicating with clients and colleagues in writing and verbally.
- Liaising with the product and technical teams to get more information about what is being sold.
- Forecasting and tracking key account metrics.
- Monitoring the work performance of junior colleagues and setting sales targets for them.
- Assisting the account director and sales department in other tasks as required.
- Expanding relationships with existing clients through re-negotiations and new proposals.
- Implementing sales strategies that lead to high consumer satisfaction.
- Developing trusting relationships with major clients.
- Ensuring that reports are professionally written and include accurate statistical data.
JOB TITLE – Start Date – End Date
Employers name – Location
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Excellent verbal and written skills, with the ability to immediately connect with people.
- Demonstrable ability to negotiate at business-to-business level.
- Strong negotiation skills and ability to influence at all levels.
- Ability to work both on own initiative and as part of a team.
- Excellent listening, negotiation and presentation skills.
- Ability to self-manage own workload to tight deadlines.
Personal
- Operates well under pressure.
- Can make friends with people from all social backgrounds.
AREAS OF EXPERTISE
Managerial skills
Client management
Prospecting
Client retention
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
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