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Another Retail Store Manager resume
The Big Peg
120 Vyse Street
Birmingham B18 6NF
T: 0044 121 638 0026
A proven Store Manager who has a wealth of relevant, hands-on retail experience. Karen has a long track record of optimising the profitability of a store by creating and maximising sales opportunities through good merchanising and staff training. She is comfortable with being the highest authority in a store and enjoys leading from the front. Her greatest strengths are firstly knowing all about the operational nuts and bolts that hold a store together, and secondly being able to keep customers coming back time and again. Right now she is looking to join a business that is seeking new and fresh talent to complement their existing team.
RETAIL STORE MANAGER – January 2010 – present
Employers name – Coventry
Responsible for inspiring the retail team to achieve and exceed sales and profit targets by ensuring that every customer receives a fantastic overall experience.
- Clearly and concisely communicate the business, area and store objectives to the team.
- Writing up sales reports.
- Hiring and training new staff members.
- Ensuring a high level of stock availability.
- Implementing new store layouts.
- Managing all paperwork and stock.
- Building relationships with the local community.
- Ensuring total compliance with all store operations policies.
- Keeping store clean and uncluttered.
- Managing staff work schedules.
- Organising rotas and holidays.
- Creating a positive working environment.
- Analysing and interpreting trends to facilitate planning.
- Organising special promotions, displays and events.
ASSISTANT RETAIL STORE MANAGER – May 2008 – January 2010
Employers name – Birmingham
CASHIER – July 2007 – May 2008
Employers name – Birmingham
KEY SKILLS AND COMPETENCIES
- Able to lead and motivate staff to achieve business goals through clear communication and an empowered management style.
- Experience in a customer-facing sales setting.
- Having a deep understanding of customer needs.
- Thorough understanding of P&L accounts.
- Making sure that service levels never dip below sensational.
- Consistently maintaining high standards.
- Able to work a flexible schedule i.e. evenings and weekends.
- Can communicate effectively with team members and customers.
- A strong desire for continuous personal and professional development.
- Ability to plan for the future, make good decisions, and take responsibility.
AREAS OF EXPERTISE
Central Birmingham University – Retail Management Degree 2003 – 2007
Aston College – HND 2001 – 2003
Coventry School; O levels Maths (A) English (B) Geography (B) Physics (A)
Available on request.