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Another Retail Store Manager resume


Karen Brown
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
T: 0044 121 638 0026



A proven Store Manager who has a wealth of relevant, hands-on retail experience. Karen has a long track record of optimising the profitability of a store by creating and maximising sales opportunities through good merchanising and staff training. She is comfortable with being the highest authority in a store and enjoys leading from the front. Her greatest strengths are firstly knowing all about the operational nuts and bolts that hold a store together, and secondly being able to keep customers coming back time and again. Right now she is looking to join a business that is seeking new and fresh talent to complement their existing team.



RETAIL STORE MANAGER – January 2010 – present
Employers name – Coventry
Responsible for inspiring the retail team to achieve and exceed sales and profit targets by ensuring that every customer receives a fantastic overall experience.


  • Clearly and concisely communicate the business, area and store objectives to the team.
  • Writing up sales reports.
  • Hiring and training new staff members.
  • Ensuring a high level of stock availability.
  • Implementing new store layouts.
  • Managing all paperwork and stock.
  • Building relationships with the local community.
  • Ensuring total compliance with all store operations policies.
  • Keeping store clean and uncluttered.
  • Managing staff work schedules.
  • Organising rotas and holidays.
  • Creating a positive working environment.
  • Analysing and interpreting trends to facilitate planning.
  • Organising special promotions, displays and events.

Employers name – Birmingham

CASHIER – July 2007 – May 2008
Employers name – Birmingham



Retail Management

  • Able to lead and motivate staff to achieve business goals through clear communication and an empowered management style.
  • Experience in a customer-facing sales setting.
  • Having a deep understanding of customer needs.
  • Thorough understanding of P&L accounts.
  • Making sure that service levels never dip below sensational.
  • Consistently maintaining high standards.
  • Able to work a flexible schedule i.e. evenings and weekends.
  • Can communicate effectively with team members and customers.


  • A strong desire for continuous personal and professional development.
  • Ability to plan for the future, make good decisions, and take responsibility.



Retail Management
Stock Control
Customer Service
Minimising Losses



Central Birmingham University – Retail Management Degree 2003 – 2007
Aston College – HND 2001 – 2003
Coventry School; O levels Maths (A) English (B) Geography (B) Physics (A)



Available on request.



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