On this page find a link to a professionally written 1st line support CV example and also advice and guidance on what point to focus on in your CV.
1st line support CV example
Areas to focus on when writing your 1st line support CV:
- Answering support queries via phone, email and fax.
- Helping to resolve hardware or software problems.
- Your excellent telephone manner.
- Knowledge of the latest call logging software.
- Good Microsoft / MS Office skills.
- understanding of Network and Hardware Support.
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