On this page find a link to a professionally written 1st line support CV example and also advice and guidance on what point to focus on in your CV.
Link to a 1st line support CV sample: 1st line support CV example
Areas to focus on when writing your 1st line support CV:
- Answering support queries via phone, email and fax.
- Helping to resolve hardware or software problems.
- Your excellent telephone manner.
- Knowledge of the latest call logging software.
- Good Microsoft / MS Office skills.
- understanding of Network and Hardware Support.
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