Maxine Curry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 123 456 7890
E: info@dayjob.com
PERSONAL SUMMARY
Maxine can oversee investments in technology hardware, software, and talent to meet the goals and objectives of an organisation. She has a broad range of technical experience that allows her to comfortably deliver complex technological requirements. Possessing excellent business acumen means she is very good at IT inventory management and organising staffing. Furthermore, being a responsible person she is always aware of the financial and commercial implications of any decisions she makes regarding the IT department. In her current position, she plays a key role in guiding forward an already successful and expanding company. During her career she has build up a track record of leading multi skilled teams across complex matrix environments. On a personal level, she has a high level of motivation to do the job well and to improve the way things are done. Furthermore, she is committed to undertake personal professional development in teaching, including self-reflection on own teaching. Professionally, she is someone who can build genuine and open long-term relationships in order to get everyone pushing together and drive up service standards. Right now, she would like to join an ethically conscious company that is truly trying to change the way things work.
CAREER HISTORY
IT MANAGER – Start Date – Present
Employers name – Location
Responsible for working with staff to ensure SLAs are met and a consistent IT service is delivered to the customer.
Duties;
- Providing direction for IT team members.
- Ordering and organising the delivery of required IT equipment.
- Ensuring that information, facts and figures are accurate and free from mistakes.
- Manage communications and working relationships between IT and other departments within the organization as well as multiple outside IT service providers.
- Logging and tracking all IT incidents and requests on the Helpdesk system.
- Keeping current with risks, threats, vulnerabilities and regulatory requirements relating to the company’s IT department.
- Building, tracking and delivering IT projects.
- Using an IT Service Management system to manage, allocate and monitor support tasks.
- Managing suppliers and supplier relationships.
- Developing common systems and processes based on industry best practice.
- Arranging for the repair of hardware faults with outside agencies.
- Taking ownership of IT projects from the initiation stage right through to completion.
- Producing and maintaining technical and procedural documentation as required.
- Carrying out any other related duties, as assigned by senior managers.
- Maintains all company computers and IT systems.
JOB TITLE – Start Date – End Date
Employers name – Location
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Developing team members, through a range of performance management techniques.
- Defining and communicating the company’s IT strategy to relevant staff members.
- Can work within a fast changing business and technical environment.
- Adapting communication style to suit the audience.
- Handling multiple tasks at any one time and prioritize effectively.
- Hands-on experience with computer networks, network administration and network installation.
Personal
- Delivery focused with a commitment to get the job done.
- Committed to own personal development.
AREAS OF EXPERTISE
Server Administration
Capacity management
Database software
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
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