Maxine Corry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 123 456 7890
E: info@dayjob.com
PERSONAL SUMMARY
Maxine can be a champion for any business and its customers. She has a successful track record of delivering against store and company KPI’s. Possesses a passion for providing great service by greeting customers with a smile and serving them with pride. A true professional who arrives at work on time, appropriately groomed, dressed and ready to get cracking. At the moment she is employed by …….. where her working hours vary dramatically from one week to the next. With colleagues has a reputation for being knowledgeable about the products and services in the store. During her career she has gained experience of working in shops, large department stores, specialised boutiques and supermarkets. At this stage of her career would like to join a store that offers an excellent pay rate, innovative training as well as development programmes and has a fun, busy environment.
CAREER HISTORY
RETAIL – Start Date – Present
Employers name – Location
Responsible for assisting customers in making buying decisions and for handling enquires and complaints.
Duties;
- Identifying customers’ needs and then recommending suitable shop items that best satisfy their requirements.
- Playing a key role in the setup of a new store.
- Involved in the long-term development of the online retail business.
- Manually condensing stock and handling products with care to maintain product quality.
- Ensuring that the sales floor is well-maintained at all times.
- Continuously standing and walking on cement surfaces and traversing a retail store.
- Processing customer payments at the checkout point.
- Giving customers information about any financing available to them.
- Cross-selling products to increase purchase amounts.
- Teaming up with co-workers to ensure proper customer service is provided to everyone.
- Handling non-routine customer enquiries and escalating as appropriate.
- Maintaining the presentation of the sales floor, products, signage, and displays.
- Ordering stock from suppliers.
- Following Health and safety guidelines at all times.
- Replenishing the supply of stock on the shelves.
- Being the first port of call for customers who have problems or issues with what they have bought.
JOB TITLE – Start Date – End Date
Employers name – Location
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Knowledge of sales standards and customer service routines.
- Punctual, always on time and have a excellent timekeeping record.
- Patient and have the ability to remain calm in stressful situations.
- Clearly spoken with good communication skills.
Personal
- Willing to work flexible and unsociable hours where the role of the job requires.
- Can quickly diffuse arguments.
AREAS OF EXPERTISE
Window displays
Customer refunds
Greeting customers
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
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