Maxine Corry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 123 456 7890
E: info@dayjob.com
PERSONAL SUMMARY
An entrepreneurial individual who can maximise retail profitability and sales performance. Maxine will ensure customers leave the store having experienced a great shopping trip. She has the ability to build rapport with both new and existing clientele. Can maintain a positive attitude and focus on customer satisfaction in a fast-paced environment. Has the ability to provide day to day operational support for retail stores in all aspects of business processes, and systems. Takes time to resolve queries and gives customers confidence in the service she is providing. Strong work ethic and undertakes important tasks with a real sense of urgency. In her current role she remains on her feet a lot and is required to carry heavy items throughout the day. Through her long career she has gained extensive experience in a retail, customer service and sales environment. Right now, she would like to join a company that ensures its staff well-being is at the heart of its decision making.
CAREER HISTORY
RETAIL – Start Date – Present
Employers name – Location
Responsible for maintaining excellent customer service standards at all times.
Duties;
- Opening and closing of the store in accordance with operating hours.
- Monitoring customer activities to prevent incidents of shoplifting.
- Following company policies and adhering to health and safety guidelines.
- Maintaining financial profitability by meeting and exceeding purchasing and sales targets.
- Organizing and processing merchandise exchanges.
- Receiving, processing, and organizing stock deliveries accordingly.
- Creating, maintaining and updating sales records for internal controls as per procedures in place.
- Using Point of Sale (POS) software during the course of the day.
- Displaying a professional and smart appearance at all times.
- Addressing customer complaints and inquiries.
- Following directions from superiors to complete tasks and achieve team goals.
- Developing new retail sales channels for the business.
- Keeping an eye out for shoplifters and stolen credit cards.
- Ensuring that products are presentable and clean.
- Completing all legal paperwork including stock books accurately and on time.
JOB TITLE – Start Date – End Date
Employers name – Location
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Track record of operating the store POS system with 100% accuracy and zero mistakes.
- Can use own initiative to solve problems.
- Thorough and paying attention to detail.
- Staying up to date with merchandise, especially new products.
Personal
- Tactfully having awkward conversations with colleagues.
- Can handle conflict and emotional situations.
AREAS OF EXPERTISE
Running promotions
Time Management
Active Listening
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
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