Maxine Curry
Dayjob.com
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com
PERSONAL SUMMARY
An assertive, formal but polite Retail Security Officer who is very good at observing shoppers and identifying any shoplifting activity. Maxine will always display a formal and highly visible security presence, but at the same time has a warm and friendly welcoming manner to all those she meets. She will set an example of efficiency, sobriety, discretion, professionalism, and promptness to junior members of staff. Through her career she has gained experience of securing, retail stores, office buildings, commercial properties, and warehouse sites. As a member of your company she will be at the forefront of dealing with any difficult situations that arise in a safe and professional manner. On a personal level she is very well presented and capable of working in any high value boutique or luxury environment. Right now, she is looking to take her career one step further by joining an ambitious company like yours.
CAREER HISTORY
RETAIL SECURITY OFFICER – Start Date – Present
Employers name – Location
Responsible for keeping a store running smoothly, safely and securely.
Duties;
- Acknowledging customers as they enter and exit the store.
- Escorting staff, suppliers and contractors who are transporting money or expensive items through the premises.
- Dealing with any difficult situations that arise in a safe and professional manner.
- Making quick and decisive decisions during incidents and difficult situations.
- Watching for out for store loiterers. And when necessary confronting them.
- Coming up with ideas on how to stop or prevent theft from stores.
- Writing up incident reports and preparing case reports of thefts.
- Keeping in touch with the local police and developing a good relationship with them.
- Maintaining the stores reputation by ensuring it complies with all its legal requirements.
- Completing administrative reports by accurately recording observations, information, occurrences and surveillance activities.
- Working as an operator in the control room, using CCTV cameras there to monitor shoppers.
- Walking around the store for extended periods of time.
- Staying in contact with other security personnel at regular pre-set times and locations.
- Following any instructions and performing all other duties as requested by the store manager.
- Being the keyholder for the building.
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Have the confidence needed to challenge people.
- Always displaying a polite and professional attitude to both internal and external guests.
- Ability to communicate clearly and concisely.
- Punctual and always on time, never late.
- Dealing with violent and emergency situations in a calm manner.
- Can work alone or as part of a store team.
- Experience of working for large as well as small stores.
Personal
- Have excellent communication skills, both written and verbal.
- A quick learner who can pick up new ways of working fast.
- Never using abusive or rude language towards colleagues or customers.
- Prepared and willing to work shifts during both the week and on weekends.
AREAS OF EXPERTISE
Surveillance
Manned guarding
Reception services
Mobile patrols
Key holding
Remote monitoring
Security systems
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
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