Maxine Corry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 123 456 7890
E: info@dayjob.com


PERSONAL SUMMARY

Maxine is a competent, diligent and organised individual who can oversee household cleaning staff and act as a central point of contact for them. She is a true all rounder who will make sure that everything in the hotel is working as it should be and report to management if there is anything amiss. In her current role she delegates her duties to junior staff whilst at the same time carrying out work herself. At work makes sure that all staff are fully conversant with Health & Safety policies and procedures and attend relevant training to remain up to speed. Possesses excellent references from satisfied previous employers. Has experience of dealing with household budgets, including analysing profit and loss systems to identify ways to cut unnecessary expenditure. On a personal level she displays a professional and courteous attitude at all times to whoever she meets. Right now, would like to join a reputable company that can offer her training, mentoring and extensive experience outside her current skill sets.

 

CAREER HISTORY

HOUSEKEEPING SUPERVISOR – Start Date – Present
Employers name – Location
Responsible for leading a team of over 10 cleaning staff in their duties and helping them to perform to the best of their abilities.

Duties;

  • Arranging for replacements in cases of staff absence.
  • Positively representing the housekeeping department in daily operations meetings and any other meetings as required.
  • Managing the linen stock within budget requirements.
  • Reporting any cleaning materials that need replacing to the appropriate person.
  • Realigning furniture and amenities according to prescribed layouts.
  • Addressing any concerns regarding individual staff absence or punctuality accordingly.
  • Monitoring lost and found property.
  • Putting together an accurate inventory of all housekeeping supplies.
  • Ensuring that all housekeeping complies with the hotels brand standards.
  • Responding to special guest requests in a timely, friendly and efficient manner.
  • Liaising closely with the Guest Services department on matters arising from complaints.
  • Monitoring monthly expenditure on company credit cards to ensure consistency and best value.
  • Escalating any logistical issues that may impact housekeeping, with relevant department heads.
  • Cleaning and disinfecting equipment at the end of a shift.
  • Resolving any issues that occur on the job.
  • Carrying out weekly grocery shopping trips.
  • Locking doors and setting security alarm systems when leaving a property.
  • Responding quickly to any emergency situations.

JOB TITLE – Start Date – End Date
Employers name – Location

JOB TITLE – Start Date – End Date
Employers name – Location


KEY SKILLS AND COMPETENCIES

Professional

  • Flexible and able to work nights, holidays, and weekends.
  • Have a full driving license and possess own car.
  • Dealing with tradesmen, suppliers and contractors.
  • Ensuring compliance with safety and sanitation policies in all areas.
  • Excellent organizational and team management skills.

Personal

  • Patient and able to remain calm in stressful situations.
  • Articulate and well spoken, with perfect English language skills.

 

AREAS OF EXPERTISE

Team work
Time management
Laundry carts

 

ACADEMIC QUALIFICATIONS

University name  –  Degree details              Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates

 

REFERENCES

Available on request.

 


 

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