Maxine Corry
Dayjob Limited
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 123 456 7890
E: info@dayjob.com


PERSONAL SUMMARY

Maxine has a passion for ensuring the safety of the public, providing good customer service and chasing down shoplifters. She will always be the first port of call for all emergency situations and is confident in her ability to deal with anything that comes her way. With extensive experience of applying standard security protocol in an setting, she can be relied upon to have an immediate positive effect on any operation. In her current role she is part of a team that looks after a large store in the middle of a busy shopping centre. As part of her duties, she interacts with shoppers and shop staff daily. With colleagues she has a reputation for responding quickly to any disturbances. Her employer is satisfied with her ability to managing crowds at the entrances, carry out bag searches, evict undesirables and check for prohibited items. Through her career she has learnt how to properly use surveillance equipment, scanning tools and carry out safe pat-downs. Has no trouble conducting both internal and external investigations to a successful and professional conclusion. Currently she would like to join a company that is committed to investing in its employees future training and development.

 

CAREER HISTORY

RETAIL SECURITY OFFICER – Start Date – Present
Employers name – Location
Responsible for working in a systematic, methodology and orderly way to reduce crime.

Duties;

  • Maintaining professional conduct in the face of difficult situations and challenging customers.
  • Looking out for signs of disorder or any odd activity inside the premises of a retail store.
  • Liaising with the Police in the absence of Security Team Leader.
  • Completing an accurate, truthful and detailed notebook entries of any incidents, so they can then be used as part of the Incident Report process.
  • Circulating amongst store patrons, visitors and as well as employees.
  • Implementing any Fire and Safety evacuation procedures.
  • Reporting all incidents to the main control room.
  • Diffusing arguments on the shop floor between customers and staff.
  • Maintaining effective relationships with mall security and the local police.
  • Using the latest security devices to prevent crime.
  • Effectively responding to emergency situations and undertaking rapid response activities.
  • Patrolling the store to provide a visible and reassuring presence to all.
  • Ensuring all safety and emergency procedures are followed at all times.
  • Quickly responding to any alarm call activations.
  • Conducting internal and external patrols of the shop.
  • Calling for help if a situation escalates.

JOB TITLE – Start Date – End Date
Employers name – Location

JOB TITLE – Start Date – End Date
Employers name – Location


KEY SKILLS AND COMPETENCIES

Professional

  • Possess a confident manner and able to deal with situations in an image defining way.
  • Solid understanding of physical security technology including access control, CCTV and alarms.
  • Have outstanding customer service and communication skills.
  • Hold valid SIA license relevant to the position.gg

Personal

  • Always fully uniformed, smart and well dressed.
  • Willing to work late nights.

 

AREAS OF EXPERTISE

Control room
Customer service
Communication skills
Evicting offenders

 

ACADEMIC QUALIFICATIONS

University name  –  Degree details              Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates

 

REFERENCES

Available on request.

 

 

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