Supervisor resume, production, warehouse, catering, staff management, job description, example, career history, duties, skills

Maxine Corry
Address 1
Address 2
T: 0044 123 456 7890
E: info@dayjob.com

PERSONAL SUMMARY

A competent individual who can serve as a link between her subordinates and upper management. Maxine can be the driving force behind the continued evolution of a business and the key player in achieving its objectives by supervising staff and organizing and monitoring their performance. A proven leader who is able to not only maintain professional relationships with junior staff, by also build positive relationships with her superiors.

She always leads by example and knows how to establish and communicate performance standards and expectations using behavioural terms. You can rely on her to motivate the team to create a high performance culture where improvement suggestions are embraced.

An experienced supervisor who is able to guide a team to better performance by not only recruiting the best candidates, but also by training and helping them to reach their professional development goals. She is an expert at auditing employee and business development records and statistics. Furthermore, has extensive knowledge of disciplinary procedures up to and including employee termination.

In her current position she plays a key role in the day-to-day operation of the business by being visible and reachable at all times during a shift. At work she oversees a diverse group of people, implements management decisions and gets everyone pushing in the same direction. With colleagues she has a reputation for identifying staff performance and development issues and then quickly addressing them.

During her career she has learnt how to tactfully assign tasks, support staff, monitor results and report back to senior management. She has gained extensive experience of working with others, including people from diverse backgrounds and of managing their workload.

On a personal level she is always respectful to others regardless of the situation and believes that all people should be treated with respect. She is flexible by nature and prepared to work extra hours due to seasonal requirements, or overtime needs etc. Also, a superb communicator who can build effective relationships with work colleagues.

Right now looking for a suitable position with a company that supports its employees in enhancing their own skills, through continuous development and training opportunities available for all.

CAREER HISTORY

SUPERVISOR – Start Date – Present
Employers name – Location
Responsible for handling the team’s daily tasks and assignments and making sure employees are appropriately carrying out their respective duties.

Duties;

Putting together weekly work schedules for employees, whilst taking into account holidays and times of high volume for the business.
Making sure that all staff understand their duties, responsibilities and what is expected of them.
Involved in the entire recruitment process of hiring new staff members.
Strictly implementing and enforcing systems, policies, and procedures.
Maintaining a safe and healthy work environment for everyone by enforcing high standards and adhering to legal regulations.
Getting all members of the team to push in the same direction.
Troubleshooting any operational problems during the course of a shift.
Supervising the day to day activities of a diverse team of 10 staff members.
Presenting ‘Employee of the Month’ as well as commendations and awards to staff.
Dealing with all personnel issues on shift including interaction with the Trade Unions.
Undertaking all additional duties as required, commensurate with the level of the job.
Giving instructions or orders to subordinate employees.
Making sure that all administrative records are completed accurately.
Implementing changes that result in cost reduction, waste elimination and stop work duplication.
Setting goals and duties for performance and deadlines in an achievable way.
Deputising for more senior managers in their absence.
Remaining calm when responding to emergency situations.
Delivering products to the customer on time, every time using appropriate methods.
Ensuring that Key Performance Indicators (KPI’s) are monitored and targets achieved.
Managing when and how each task is performed.
Writing reports for senior management on staff and departmental performance and occasionally delivering presentations regarding them.
Training up new team members in company standards, policies and their job duties.
Monitoring employee productivity and providing constructive feedback and coaching when required.
Keeping accurate timekeeping and personnel records for all personnel.
Preparing detailed reports and updates for upper management.
Introducing new processes and ways of working into a team in an acceptable manner.
Identifying errors and eliminating their root cause using robust countermeasures.
Communicating effectively with senior management and other departments.
Advises management in hiring and termination decisions when necessary.
Approving time records and staff requests for time off.
Ensuring compliance with all relevant health and safety guidelines.
Allocating tasks and then monitoring progress towards these targets.
Briefing teams on any new company initiatives, changes to targets and news.
Reporting team strengths and weaknesses to senior management.
Motivating employees to do more than they thought possible.
Ensuring that employees have a firm understanding of company policy.
Carrying out staff appraisals in a fair and diplomatic manner.

JOB TITLE – Start Date – End Date
Employers name – Location

KEY SKILLS AND COMPETENCIES

Professional

Putting together reward and incentive packages that will motivate members of staff.
Constantly reviewing processes with a view to improve them.
Can handle mundane daily operations as well as more-complex protocols that require concentration and strict adherence to regulation.
Experience in customer service and conflict resolution.
Able to sit in front of and work on a computer screen for long periods of time.
Proficient using Microsoft Suite and other data entry software.
Can effectively organize and manage multiple company initiatives simultaneously.
Ability to work to deadlines, whilst maintaining a quality service.
Achieving results by setting high standards and committing to clear objectives.
Having a sense of urgency about key tasks that must be done quickly.

Personal

Possessing a mature and responsible attitude when dealing with important issues.
Outstanding organizational and leadership skills.
Ability to communicate in more than one language.
Reliable, with high integrity and strong work ethic.
Can remain positive and focused even when things are not going according to plan.
Strong analytical and problem solving skills.

AREAS OF EXPERTISE

Staff training
Developing schedules
Monitoring performance
Manpower scheduling
Team morale
Monitoring work
Organization
Fostering teamwork
Delegating work
Safety management
Planning workloads
Performance management
Data analysis
Time management
Shift work
Decision making
Leadership skills
Communication skills

ACADEMIC QUALIFICATIONS

University name – Degree details              Study Dates
College name      – Qualifications                Study Dates
School name       – Subjects / Grades         Study Dates

REFERENCES

Available on request.

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