As the name suggests, a virtual assistant is a professional who remotely assists clients such as entrepreneurs, professionals and ordinary individuals to manage their emails, schedule appointments, arrange meetings, deal with basic bookkeeping, and update their social media profiles.

Many job seekers find it difficult to put all of this into a CV.

This page will give you tips to help you create a Virtual Assistant CV that will get recruiters interested in you.

By: Iejaz Uddin – 19 August 2024

 

Virtual Assistant CV template

 

Maxine Corry
Address
T: 0044 123 456 7890
E: info@dayjob.com


PERSONAL SUMMARY

A highly organized and detail-oriented Virtual Assistant who can provide administrative support to others whilst working remotely. Maxine is an expert at supporting the specific needs of an individual, executive or company to make sure things run smoothly and everything is taken care of. She has proven success in managing high-volume email inboxes, scheduling meetings and maintaining filing system etc.

You can rely on her to maintain confidentiality and handle sensitive information with the utmost professionalism. Is proficient in navigating the digital workspace and providing invaluable assistance to clients and businesses in need.

In her current work she plays a crucial part in ensuring the smooth operation of a virtualised office and providing support to a global team. As part of her duties, she makes extensive use of online meeting software like Zoom, Internet chat and instant messaging. With colleagues she has a reputation for providing a quick turnaround on client correspondence, inquiries and concerns.

Through her career she has worked in fast-paced environments with a high degree of accuracy. She has also learnt how to identify improvement opportunities for administrative functions.

On a personal level she is inquisitive by nature and enjoys continually learning new things and constantly improving her abilities. Furthermore, she is open minded and has the ability to accept feedback and make adjustments based on that feedback.

Right now, she is looking for a suitable role that can offer her flexibility, independence, and the chance to showcase her organizational skills.

 

CAREER HISTORY

VIRTUAL ASSISTANT – Start Date – Present
Employers name – Location
Responsible for handling the day-to-day operations of a bank of clients which includes companies and business people.

Duties;

  • Creating and maintaining filing systems that have improved the accessibility of important documents.
  • Streamlining office procedures and then implementing efficient organizational systems that increase productivity and time savings.
  • Delivering administrative and secretarial support to various departments by fielding phone inquiries, and scheduling appointments.
  • Supporting the senior leadership team with various projects and tasks.
  • Making cold calls to generate leads from a provided spreadsheet.
  • Answering and directing incoming calls, taking messages, and handling inquiries efficiently.
  • Maintaining accurate records of client interactions, appointments, and other key information using a CRM system.
  • Implementing and maintaining procedures and administrative systems.
  • Posting to social media accounts and performing website updates, such as additions to FAQs on WordPress sites and articles on blogs.
  • Screening all emails and phone calls and taking appropriate actions.
  • Interacting with customers and clients on the employer’s behalf.
  • Organizing online files, for example a shared drive or Dropbox.
  • Creating content to post on the company’s social media channels.
  • Using email, phone and video chat technologies to enter data into spreadsheets or update office calendars.
  • Tracking staff spending and preparing expense reports.
  • Researching and gathering information for projects.
  • Maintaining and updating databases and CRM systems.
  • Proofreading and updating documents using Microsoft Office.
  • Managing online stores, including booking and tracking deliveries.
  • Building client-ready PowerPoint presentations.
  • Completing all tasks and projects assigned by the Team Lead or Operations Manager.
  • Booking and confirming accommodations, logistics, and travel arrangements as needed.

 

Achievements:

  • Managed a high-volume email inbox that received 100 daily inquiries and responded to 90% of them within 2 hours.
  • Ran the company’s social media profile, which resulted in a 30% increase in followers and a 40% increase in engagement.

 

JOB TITLE – Start Date – End Date
Employers name – Location


KEY SKILLS AND COMPETENCIES

Professional

  • Excellent organizational and time management skills.
  • Creating agendas for executive meetings.
  • Ability to be proactive, use own initiative and to work alone in a remote environment.
  • Knowledge and understanding of Microsoft Word, Excel and PowerPoint.
  • Working knowledge of spreadsheet and word-processing program.
  • Excellent multitasking, time management and organizational skills.
  • Knowledge of online calendars and scheduling tools such as Google Calendar.

Personal

  • Flexible by nature and can adapt to the ever-changing demands of a business.
  • Strong phone, email and instant messaging communication skills.
  • Good problem-solving skills and the ability to think critically.

 

AREAS OF EXPERTISE

Call handling

Administrative support

Customer service

Email management

Appointment scheduling

Calendar management

Meeting coordination

Account management

Executive support

Budget management

Agenda planning

Travel planning

 

ACADEMIC QUALIFICATIONS

University name  –  Degree details           Study Dates
College name      –  Qualifications                Study Dates
School name       –  Subjects / Grades          Study Dates

 

REFERENCES

Available on request.

 

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