Maxine Corry
Address 1
Address 2
T: 0044 123 456 7890
E: info@dayjob.com
PERSONAL SUMMARY
Maxine has a real eye and passion for operational excellence. She can ensure an operation runs successfully, profitably, and smoothly by planning, developing, and implementing a company’s strategy so that it meets agreed performance targets. She can be the vital catalyst for the transformative growth as well as development of any department or organization. Has significant experience of successfully operating in senior-level roles in a wide range of sectors where she has coordinated and delivered projects, whilst ensuring quality, budget, and schedule targets are met.
Possesses a proven ability to build and lead impactful teams by motivating them and getting them to continuously innovate, improve and think differently. Can also plan and manage operational processes for maximum efficiency and productivity.
An excellent communicator, who is comfortable bridging the gap between internal and external stakeholders. Has the confidence needed to influence at senior levels. Furthermore, is educated to degree level and has extensive equivalent experience in similar roles.
You can rely on her to direct, lead and motivate teams to ensure a high standard of professionalism, efficiency, effectiveness, and innovation in the delivery of services. Knows how to lead, support, and manage a team or several teams with a diverse range of competencies.
In her current role she is involved in everything from setting financial budgets one day to leading on new initiatives the next. At work she has a reputation for keeping abreast of her own policy and professional development needs within her area of expertise. Through her career she has learnt how to deliver leadership at a strategic level.
On a personal level she is able to maintain the highest levels of integrity, professionalism, and ethics. Furthermore, she is a clear, calm thinker who can appropriately respond to and handle high pressure situations. Right now, she is looking for a suitable career advancing position with a company that invests heavily in its staff and their future career development.
CAREER HISTORY
OPERATIONS DIRECTOR – Start Date – Present
Employers name – Location
Responsible for planning, directing, and evaluating all activities within the facility in accordance with best practice and pre-set policies.
Duties;
- Making sure that the processes and working environment in the organisation are as good as they can be.
- Working closely with the General Managers to drive all operational aspects of the businesses.
- Analysing current operational processes and performance, then recommending solutions for improvement where necessary.
- Ensuring smooth daily operations and steady progress towards clinic goals.
- Holding staff meetings to provide an opportunity for participative planning.
- Putting systems in place to evaluate performance against objectives.
- Scheduling workloads to meet priorities and targets.
- Liaising with superior to make decisions for operational activities and set strategic goals.
- Making sure that statutory, mandatory, and legal obligations are adhered to.
- Navigating unforeseen challenges and working through ambiguity.
- Being the first port of call for all troubleshooting and operational issues that need to be resolved.
- Carrying out all company business in accordance with regulations, company policies and procedures.
- Ensuring that all projects are not only well managed and delivered to a high standard, but that they also achieve all their goals.
- Developing detailed project plans for all phases of a project.
- Overseeing the allocation of staffing resources and responsibilities.
- Working with department heads and senior management to get the best performance from staff.
- Preparing budgets, schedules and any other documents that are required by the business.
- Providing leadership and direction to a diverse group of staff with different levels of abilities.
- Delegating tasks to individuals and then ensuring that they are done.
- Always acting with professionalism and inclusivity, especially when working with external third parties.
- Keeping employees motivated and organising appropriate training for those that need it.
- Conducting periodic staff performance reviews and immediately addressing any performance gaps.
- Executing’s plans designed to meet company goals by changing policies and better coaching employees.
- Ensuring that the hiring, on-boarding, and staff management processes of the business supports a diverse and inclusive culture.
- Liaising closely with other heads of department to ensure that all operations within the business run smoothly.
- Driving staff performance and development strategies and ensuring a high performance culture.
- Providing regular reports on progress to senior directors.
- Maintaining effective and professional working relationships with colleagues.
- Planning and monitoring the day-to-day running of business to ensure smooth progress.
- Successfully leading on the implementation of new services and where required organisational change initiatives.
- Review financial information and adjusting operational budgets accordingly.
- Determining and delivering corporate objectives and initiatives by translating them into clear cut objectives.
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Experience in developing operational processes and implementing procedure.
- Enforcing strict rules and regulations in the workplace.
- Taking corrective action where inadequate staff performance is suspected.
- Operationally savvy and able to navigate complex relationships to gain maximum benefit.
- Maintaining sensitivity & objectivity to chronic medical & social problems.
- A collaborative team player who can bring people together.
- Developing a high-performance team culture.
- Improving existing systems and policies.
- Ability to work within a fast paced, quickly evolving organization and manage multiple complex priorities.
- Managing competing demands and effectively organising workloads.
- Ability to drive change across both complex, large, and small organisations.
- Proven ability to inspire and motivate a team and foster enthusiasm and innovation within it.
- Strong management skills with an ability to influence, engage, and coach.
- Proficient in Microsoft Office 365 applications and Azure.
- Excellent personal organisation and time management skills.
- Superior management skills and a successful track record of success.
Personal
- Only satisfied when the job is completely finished.
- Extremely disciplined and motivated with an entrepreneurial spirit.
- Ability to pick up new skills and knowledge quickly.
- Can function in a fast-paced environment.
- Reliable individual, who is quick to respond to issues.
- Not afraid of being the responsible and ‘go to’ person in an organisation
- Unwavering attention to detail and high levels of organization.
AREAS OF EXPERTISE
Improving inefficiencies
Operations management
Project oversight
Project delivery
Leadership
Decision making
Legal compliance
Crisis prevention
Project management
Time management
Rewarding performance
Preventing issues
Planning
Delegating tasks
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
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