Care Manager resume, residential, children’s home, elderly, healthcare

Care Manager resume example

Maxine Corry
Address 1
Address 2
T: 0044 123 456 7890
E: info@dayjob.com

PERSONAL SUMMARY

Maxine aims to brings joy and purpose to people’s lives. She does this by providing an excellent level of care and ensuring that all regulatory and contractual commitments are met to a high standard. A true professional who is capable of hitting the ground running and making an immediate positive impact on any existing operation that she joins. You can rely on her to influence the future success of a business and its development.

A superb communicator who can give service users the confidence to express their feelings about their care or any needs that they have. Also, a fast learner who is able to quickly gain a full understanding and working knowledge of a new Care Homes policies and procedures.

At the moment she is employed by …….. where she is responsible and accountable for ensuring the strategic and operational success of a care home. She works within the regulatory care requirements and standards to deliver the best care experience for those that put their trust in her. With colleagues she has a record of providing elderly and person-centred care that results in positive outcomes. During her career she has gained experience of working for local authorities and private care facilities like nursing homes.

On a personal she is empathetic by nature and always promotes the rights of each client and keeps their wishes at the centre of their care and support. Committed to this industry and wants to transform the care industry by working smarter, using innovative tech, and driving forward positive change.

Right now, she wants to join an institution that is committed to the wellbeing of its employees and supports this as an institution.

CAREER HISTORY

CARE MANAGER – Start Date – Present
Employers name – Location
Responsible for providing effective clinical leadership, governance and management to secure, sustain and promote the services and reputation of a care home.

Duties;

Coordinating the care and the daily operations of a busy care operation in a modern setting.
Giving direction and leadership to all care personnel including supervisors.
Ensuring compliance with contractual, regulatory, and business requirements.
Providing tailored care to the requirements of each individual.
Investigating all complaints and take appropriate action to investigate and resolve them.
Screening and assessing patients for common mental health and substance abuse disorders.
Ensuring that staff are clear about their respective duties and responsibilities and have the necessary support they need to carry out their roles.
Responding promptly to emergency situations and remaining calm whilst doing so.
Registering new admissions and residents into the home by filling in all paperwork.
Carrying out various administrative duties such as managing budgets, organising staff rotas, and ordering equipment and essential supplies.
Introducing patients to social services programs and entitlements like transportation and translation services.
Making sure that agreed quality assurances initiatives are implemented within the home.
Welcoming and being courteous to all visitors to the home at all times.
Implementing and carrying out all responsibilities in a cost effective and integrated manner.
Attending external meetings with stakeholders and regulatory bodies and representing the service at these in a positive manner.
Maintain high levels of occupancy by promoting the residence to potential residents.
Conducting home visits and commuting within a designated geographical service area.
Carrying out physical and psychological assessment of new residents on admission to the care home.
Keeping up to date with best practice in social care and applying this knowledge to work duties.
Ensuring that all annual leave requests are co-ordinated to prevent disruption to the care homes services.
Holding regular staff, Service Users, and stake holders’ meetings to receive feedback.
Conducting regular audits as required by carrying out monthly checklists.
Seeking advice from the Home Manager if in any doubt about a specific policy or procedure.
Promoting the concepts of equality of opportunity and diversity at every opportunity.

JOB TITLE – Start Date – End Date
Employers name – Location

KEY SKILLS AND COMPETENCIES

Professional

In depth understanding of the regulatory responsibilities of a registered Care Manager.
Prepared to participate in out of hours On Call duties.
Can quickly understand the care and services that each person requires.
Effective time-management skills with the ability to prioritise your own and others workload.
Willing to work overtime at short notice to cover for unexpected staff absences.
Registered as the manager with Care Quality Care Commission (CQC).

Personal

Caring and compassionate towards people in need of care and support.
A sociable individual who is able to quickly bond with people she has just met.
Excellent time keeper, reliable and punctual.
Not afraid to stand up to wrong doing and challenge the status quo.

AREAS OF EXPERTISE

Remote management
Customer Care
Managing staff
Supported housing
Record keeping
Writing reports
Care planning
Case reviews

ACADEMIC QUALIFICATIONS

University name – Degree details              Study Dates
College name      – Qualifications                Study Dates
School name       – Subjects / Grades         Study Dates

REFERENCES

Available on request.

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