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Another Housekeeping Supervisor resume
The Big Peg
120 Vyse Street
Birmingham B18 6NF
T: 0044 121 638 0026
A highly experienced Housekeeping Supervisor, who can demonstrate exceptional attention to detail, speed and accuracy in anything she does. Overall Karen has worked in the hospitality industry for 3 years, and from which she has learnt how to accurately anticipate guest as well as operational needs. She has all the skills that you are looking for in a candidate, and as a true all-rounder is able to work cohesively with colleagues as part of a team. She has the required level of enthusiasm and energy needed to create a sense of urgency in important matters and possesses those rare positive leadership characteristics which can inspire junior staff. You can be rest assured that Karen will bring an assortment of knowledge and skills to every area of your business. At this precise moment in time she would very much like to join a company like yours that has a reputation for exceptional service.
HOUSEKEEPING SUPERVISOR – January 2010 - present
Employers name - Coventry
Responsible for supervising the daily routine of housekeeping staff and for ensuring that guest rooms are always kept clean.
- Holding meetings with Housekeeping staff to discuss their job functions.
- Listening to, understanding, and clarifying guest concerns.Inspecting the cleaning and servicing of guestrooms and public areas.
- Approaching guests in an attentive, friendly, courteous and service-oriented manner.
- Making sure that all Guest Rooms have appropriate supplies and linens in them.
- Maintaining guest confidentiality at all times.
- Ensuring that rooms and bathrooms are cleaned on a daily basis.Inspecting guest rooms and guest areas.
- Supervising the disposal of trash and waste.
- Directing housekeeping staff to ensure a high standard of cleanliness in all public areas.
- Delegating work to meet business objectives and goals.
- Maintaining a high standard of personal appearance and grooming.
- Vacuuming carpets and mopping and sweeping tile floors.
- Training up new housekeeping staff.
- Maintaining an inventory of guest room and housekeeping supplies.
- Complying with all health and safety standards.
- Maintaining key control.
TRAINEE HOUSE KEEPER – May 2008 - January 2010
Employers name - Birmingham
CASHIER – July 2007 - May 2008
Employers name - Birmingham
KEY SKILLS AND COMPETENCIES
- Highly organized and detail-oriented.
- Resolving problems using good judgment.
- Can work well in stressful, high pressure situations.
- Superb manual dexterity and able to operate all necessary equipment.
- Ability to make progress on multiple assignments under time constraints.
- Physically fit and able to frequently bend or squat while completing duties.
- Always having a professional appearance and attitude.
AREAS OF EXPERTISE
Health & Safety
Central Birmingham University – Teaching Degree 2003 - 2007
Aston College - HND 2001 – 2003
Coventry School; O levels Maths (A) English (B) Geography (B) Physics (A)
Available on request.
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