120 Vyse Street
16th July 2019
Dear Ms Graham,
I would like to introduce myself as a candidate for the CRM Manager position within your company.
I am an expert at building better customer relationships through creating a superior customer experience. To me CRM is more than just a technology, it’s a way to avoid bad customer encounters and promote good ones.
Being customer focussed and driven to deliver, means I can help you to gain new clients and retain existing ones. I have a passion for delivering the best customer experience and for putting the customer at the heart of everything I do. Every time a customer comes in contact with the company, I will be there to learn from it.
Aside from my technical competencies, I can think on my feet and am well versed in working in very fast paced and unstructured environment. Furthermore, I possess superb communication skills which allow me to clearly explain complicated concepts to non-experts.
Since 2018 I have been employed by …………, in a role very similar to the one you are advertising. During the course of my working day I ensure that staff across the company are using CRM effectively and efficiently. I have developed a reputation for automating customer-facing business processes through experiments and innovations.
Above all else what I feel makes me ideal for this role is my ability to work positively with colleagues in a team and across the business to ensure consistent good practice in every aspect of CRM.
Right now, I am looking for a challenging, interesting and varied role with a reputable company. Please feel free to contact me to arrange an interview at your convenience.
Tel: 0044 121 638 0026
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