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The Big Peg
120 Vyse Street
Birmingham B18 6NF
T: 0044 121 638 0026
An empowering and engaging leader who can create an IT department that is characterised by commitment, team spirit, hard work and success. Maxine is a strategic thinker who is able to manage a hybrid of matrixed organisational structures, whilst maintaining operational oversight of what’s going on around her. Her experience covers working in a fast-paced environment where she has to resolve disputes and prioritise multiple projects simultaneously. On a personal level she has a professional, friendly and honest approach to her work, She is someone who constantly asks why and has a track record of coming up with innovative solutions to seemingly intractable problems. Right now, she would like to join a company that gives its staff the opportunity to get more from their job by acknowledging their talents and rewarding their efforts.
HEAD OF IT – Start Date – Present
Employers name – Location
Responsible for providing strategic and hands-on leadership to the IT team and for helping to build up the company’s IT infrastructure.
- Controlling and managing the IT departments resources and budget.
- Overseeing the work of IT managers, supervisors and staff members.
- Serving as the primary point of contact between the IT department and other areas of the company.
- Carrying out regular site visits to regional offices to check that IT needs are being met.
- Making decisions on how best to drive IT growth and improvements.
- Developing key performance indicators to track the effectiveness of IT services within the company and then regularly reporting on these to leadership figures.
- Responding appropriately to emergencies or urgent issues as they occur.
- Completing IT general audits to ensure standards meet compliance criteria.
- Contacting managers across all locations in a region, to understand their requirements and support needs.
- Leading teams of IT specialists on major projects from start to completion.
- Developing positive relationships with IT suppliers and third part partners.
- Being a senior escalation point for and Service Delivery or IT issues.
- Reporting and acting upon all and any IT security breaches.
- Ensuring the security of data, network access and backup systems.
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
- Experience of working with users at various levels.
- Knowledge of relevant IT methodologies and supporting frameworks including Agile and Waterfall.
- Excellent timekeeping and time management skills.
- Have a ‘Can do’ attitude and always delivering on tasks though to a conclusion.
- Comfortable with working with a range of business experts, execs and senior managers.
- Strong experience of IT Management and directorship from a strategic and coaching level.
- A deep sense of responsibility and accountability.
- Good interpersonal skills with the ability to lead and influence both within and outside of the functional area.
- Not afraid to make major decisions or to stand up to authority figures.
AREAS OF EXPERTISE
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
Available on request.
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