IT Operations Manager CV template 3, samples, examples, online, recruitment, upload CV, employers

Maxine Curry
Dayjob.com
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com

PERSONAL SUMMARY

A commercially minded IT Operations Manager who can make the complexities of IT simple. Maxine can maintain an organization’s effectiveness and efficiency by defining, delivering, and supporting its strategic plans for implementing information technologies. She recognizes that IT management is a critical element to the productivity and success of a business and because of this gives 100 per cent to every aspect of this role. For the last 3 years she has worked for …….. where she has delivered high quality focused IT Support whilst continually delivering improvements. On a personal level she is confident working in a hands on technical position, whilst at the same being able to keep an eye on the bigger picture of what is going on around her. Right now, she is looking for a suitable role which offer a flexible working environment and an enviable bonus scheme.

CAREER HISTORY

IT OPERATIONS MANAGER – Start Date – Present
Employers name – Location
Responsible for the optimal running of the company’s IT infrastructure and operational environment.

Duties;

Making sure that all IT operations are carried on in an efficient, appropriate and cost-effective way.
Supporting the Head of IT Operations as needed and providing operational cover where needed.
Rostering appropriate IT team members to cover the support requirements both in and outside of core hours.
Acting as the customer advocate on operational and service management matters.
Ensuring the prompt reporting, identification and resolution of any incidents.
Provide detailed and clear briefings to staff prior to the start of any projects.
Resolving incidents and problems as quickly as possible.
Develop IT security policies and procedures.
Preserving the company’s assets by implementing disaster recovery and back-up procedures.
Providing general IT support and guidance to office-based colleagues and remote workers.
Negotiating all IT acquisition contracts.
Ensuring that the IT systems operate according to internal standards, external accrediting agency standards, and legal requirements.

JOB TITLE – Start Date – End Date
Employers name – Location

KEY SKILLS AND COMPETENCIES

Professional