How to write a Field Service Engineer CV


Maxine Curry
The Big Peg
120 Vyse Street
Birmingham B18 6NF
T: 0044 123 456 7890



A mechanically inclined problem-solver who can carry out installations, repairs and services within a customer’s home, workplace or business, all in a timely manner whilst adhering to technical as well as health and safety requirements. Maxine listens carefully to a customer’s concerns and addresses their issues until they are fully satisfied. She has a proven record of being reliable and accountable in all aspects of her job. You can resolve issues on-site without assistance or supervision. In her current role she has a reputation for quickly diagnosing errors or technical problems and determining proper solutions. Right now, she would like to join a company that believes in nurturing talent and where she will get all the support and mentoring she needs to succeed.



Employers name – Location
Responsible for meeting the daily service maintenance and repair needs of customer equipment.


  • Interacting with clients to identify and then solve their problems.
  • Disassembling and reassembling machines to repair or replace worn or malfunctioning components and consumables.
  • Delivering a world-class customer service experience in every call out.
  • Using a laptop as much as getting my hands dirty to get a job done.
  • Carrying out routine preventative maintenance visits.
  • Responding to emergency call outs and repairs.
  • Travelling across the country with overnight stays and willing to make occasional international trips.
  • Completing all administrative paperwork such as expenses, service reports and timesheets.
  • Providing clear and comprehensive details about the nature of a problem to the customer.
  • Writing up professional quotes for customers.
  • Diagnosing the likely cause of reported equipment failures.
  • Filling in and completing all service reports and warranty related documentation.
  • Maintaining daily communications with customers to ensure proper resolution and follow-up.
  • Testing systems to verify that installations or repairs were successful.

JOB TITLE – Start Date – End Date
Employers name – Location




  • Have excellent people skills, with the ability to communicate at all levels.
  • Extensive knowledge of field based diagnosis tools and equipment.
  • Establishing and maintaining proper business relationships with customers and peers.
  • Maintaining tools and test equipment and ensuring they are properly calibrated.
  • Managing all on site installation, repair, maintenance and test tasks.


  • Can work with individuals from all social, cultural and ethnic backgrounds.
  • Have great stamina and not one to tire easily.
  • Logically thinking things through and able to go through a process if elimination.



Van stocking
Managing budgets
Maintenance procedures
Diagnostic skills
Physical stamina
Recycling machinery
Gas appliances
Ticket machines
Cash machines



University name  –  Degree details               Study Dates

College name      –  Qualifications                Study Dates

School name       –  Subjects / Grades          Study Dates



Available on request.



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