Maxine Curry
Dayjob.com
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 121 638 0026
E: info@dayjob.com
PERSONAL SUMMARY
A mechanically inclined problem-solver who can carry out installations, repairs and services within a customer’s home, workplace or business, all in a timely manner whilst adhering to technical as well as health and safety requirements. Maxine listens carefully to a customer’s concerns and addresses their issues until they are fully satisfied. She has a proven record of being reliable and accountable in all aspects of her job. You can resolve issues on-site without assistance or supervision. In her current role she has a reputation for quickly diagnosing errors or technical problems and determining proper solutions. Right now, she would like to join a company that believes in nurturing talent and where she will get all the support and mentoring she needs to succeed.
CAREER HISTORY
FIELD SERVICE ENGINEER – Start Date – Present
Employers name – Location
Responsible for meeting the daily service maintenance and repair needs of customer equipment.
Duties;
- Interacting with clients to identify and then solve their problems.
- Disassembling and reassembling machines to repair or replace worn or malfunctioning components and consumables.
- Delivering a world-class customer service experience in every call out.
- Using a laptop as much as getting my hands dirty to get a job done.
- Carrying out routine preventative maintenance visits.
- Responding to emergency call outs and repairs.
- Travelling across the country with overnight stays and willing to make occasional international trips.
- Completing all administrative paperwork such as expenses, service reports and timesheets.
- Providing clear and comprehensive details about the nature of a problem to the customer.
- Writing up professional quotes for customers.
- Diagnosing the likely cause of reported equipment failures.
- Filling in and completing all service reports and warranty related documentation.
- Maintaining daily communications with customers to ensure proper resolution and follow-up.
- Testing systems to verify that installations or repairs were successful.
JOB TITLE – Start Date – End Date
Employers name – Location
KEY SKILLS AND COMPETENCIES
Professional
- Have excellent people skills, with the ability to communicate at all levels.
- Extensive knowledge of field based diagnosis tools and equipment.
- Establishing and maintaining proper business relationships with customers and peers.
- Maintaining tools and test equipment and ensuring they are properly calibrated.
- Managing all on site installation, repair, maintenance and test tasks.
Personal
- Can work with individuals from all social, cultural and ethnic backgrounds.
- Have great stamina and not one to tire easily.
- Logically thinking things through and able to go through a process if elimination.
AREAS OF EXPERTISE
Van stocking
Managing budgets
Maintenance procedures
Diagnostic skills
Physical stamina
Recycling machinery
Gas appliances
Ticket machines
Cash machines
ACADEMIC QUALIFICATIONS
University name – Degree details Study Dates
College name – Qualifications Study Dates
School name – Subjects / Grades Study Dates
REFERENCES
Available on request.
More Field Service Engineer CVs
Field Service Engineer CV 2 template
Field Service Engineer CV 3 template
Field Service Engineer cover letters
Field Service Engineer cover letter example
Field Service Engineer cover letter example 1
Field Service Engineer cover letter example 2
Field Service Engineer cover letter example 3
Field Service Engineer resume
Field Service Engineer resume
Engineering CVs
Engineering CV template
More examples
CV templates