Field Service Engineer CV 1 template, best, 2024, UK, jobs

How to write a Field Service Engineer CV

Maxine Curry
Dayjob.com
The Big Peg
120 Vyse Street
Birmingham B18 6NF
England
T: 0044 123 456 7890
E: info@dayjob.com

PERSONAL SUMMARY

A mechanically inclined problem-solver who can carry out installations, repairs and services within a customer’s home, workplace or business, all in a timely manner whilst adhering to technical as well as health and safety requirements. Maxine listens carefully to a customer’s concerns and addresses their issues until they are fully satisfied. She has a proven record of being reliable and accountable in all aspects of her job. You can resolve issues on-site without assistance or supervision. In her current role she has a reputation for quickly diagnosing errors or technical problems and determining proper solutions. Right now, she would like to join a company that believes in nurturing talent and where she will get all the support and mentoring she needs to succeed.

CAREER HISTORY

FIELD SERVICE ENGINEER – Start Date – Present
Employers name – Location
Responsible for meeting the daily service maintenance and repair needs of customer equipment.

Duties;

Interacting with clients to identify and then solve their problems.
Disassembling and reassembling machines to repair or replace worn or malfunctioning components and consumables.
Delivering a world-class customer service experience in every call out.
Using a laptop as much as getting my hands dirty to get a job done.
Carrying out routine preventative maintenance visits.
Responding to emergency call outs and repairs.
Travelling across the country with overnight stays and willing to make occasional international trips.
Completing all administrative paperwork such as expenses, service reports and timesheets.
Providing clear and comprehensive details about the nature of a problem to the customer.
Writing up professional quotes for customers.
Diagnosing the likely cause of reported equipment failures.
Filling in and completing all service reports and warranty related documentation.
Maintaining daily communications with customers to ensure proper resolution and follow-up.
Testing systems to verify that installations or repairs were successful.

JOB TITLE – Start Date – End Date
Employers name – Location

KEY SKILLS AND COMPETENCIES

Professional

Have excellent people skills, with the ability to communicate at all levels.
Extensive knowledge of field based diagnosis tools and equipment.
Establishing and maintaining proper business relationships with customers and peers.
Maintaining tools and test equipment and ensuring they are properly calibrated.
Managing all on site installation, repair, maintenance and test tasks.

Personal

Can work with individuals from all social, cultural and ethnic backgrounds.
Have great stamina and not one to tire easily.
Logically thinking things through and able to go through a process if elimination.

AREAS OF EXPERTISE

Van stocking
Managing budgets
Maintenance procedures
Diagnostic skills
Physical stamina
Recycling machinery
Gas appliances
Ticket machines
Cash machines