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A competent and experienced project / program manager, with over 8 years experience in managing multi-disciplinary teams of varying sizes and complex programs of work. Has the ability to build strong relationships with all stakeholders and to turn proposals into reality. Especially successful in management roles that demand rigor, a high level of drive and dedication and a focus on delivering business outcomes through the use of methodologies .
IT PROJECT MANAGER - Company name
April 2009 - present
Responsible for the project management throughout the entire project lifecycle, including project initiation/proposals, project delivery, business liaison / stakeholder management, post implementation review and project close out / handover.
Setting budgets and agreeing project time scales and deadlines with clients.
Holding weekly internal and external meetings on progress .
Single point of contact for all communications between the customer, Microsoft and Company.
Managing staff to ensure that all milestones are achieved within the agreed timeframes.
Ensuring effective quality control processes are in place to monitor deliverables produced.
Maintaining client relationships.
Responsible for identifying, analyzing, measuring and managing project risks.
Ensuring that projects conform to PRINCE methodology and required standards.
Conducting regular impact analysis in order to assess the consequences of the project deliverables on other sections of the business.
Keeping accurate administrative records of expenditure, accounting, costing and billing.
Assisting the technical team in their design and development tasks.
Producing project definitions to include validated functional requirements, scope, roles, responsibilities, budgets, timescales and resources.
II PROJECT MANAGER / BUSINESS ANALYST - company name
August 2006 - April 2009
Was responsible for leading and managing a project team in auditing and implementing improvements to all the IT software and procedures from the front end to network security. Also involved in managing, planning, scheduling & reporting on project activities.
Project managing new stock system based on .Net technology.
Improved network reliability and scalability .
Major project work on MIS, Customer Loyalty and Processes.
Introduction of EPOS system both front end and back end systems
Remote and mobile worker administration
Produced an effective plan & risk assessment so that timescales and project costs are underwritten, understood & accepted by all stakeholders.
Implementing and deploying ERP software systems.
ERP experience includes supply chain finance business intelligence CRM and point of sale.
Full lifecycle project management experience including hardware installation, software installation, software/hardware testing, user acceptance testing and release to production.
Strong proficiency in MS Project/MS Office suite/MS Visio/SharePoint portal.
Change control and configuration management.
Considerable experience working in a PRINCE environment.
Ability to understand the client's market sector and therefore provide them with independent professional advice and guidance.
Can effectively work on own initiative, as part of a team, or as the leader of a group.
Being involved in a project from evaluation, conception and completion.
Ability to provide leadership, motivation and strategic direction to a multifaceted team.
Having a close relationship with suppliers and contractors.
Team player, strong attention to detail, ability to work with staff at all levels within an organisation.
Proven ability to achieve results in very high pressure environments and to keep teams motivated.
Able to manage and control projects in multiple project environments.
Liaising with outside IT consultants and other third party contractors to ensure projects completed on time.
Preparing progress reports for Programme Managers.
Able to sell the benefits of projects to their target audiences.
KEY COMPETENCIES AND SKILLS
PREVIOUS CAREER HISTORY
2004 - 2006
Prince 2 Foundation and Practitioner certifications
Member of Project Management Institute
Specialist Applications : PMW , Cisco WebView II Call Management Application, Altiris Help Desk System.
Certified Prince2 Practitioner
Certified Business Analyst
Certified in Project Portfolio Management
Certified in Project Program Management
Certified to ITIL Foundation
Available on request.
Driving license: Yes
Marital status: Single
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